Business ProfileforMagazine-Agent.com

On 3/5/24, my Bank record shows a payment of $46.28 sent for magazine subscription. I called shortly after to cancel the subscription, and on 3/19/24, received an email stating my subscription had been cancelled, and $e6.28 had been refunded to my bank **** card.Upon checking my account, I did not see the refund in my bank statement.I called the magazine company, and was advised they attempted to send the refund two times, and it had been declined.I called my Bank, and the agent stated the records do not reflect any refund sent to my account.I went back, and forth between the bank, nd the magazine company to no avail.The bank was willing to do a 3 way call, but the magazine company declined, saying no need to do that, instead providing me with a reference number would not help, as they never received the refund.Also the magazine company said they had sent an email to me in regards to my bank declining the payment, which I never received, and there is no problem with my email.I am out the $e6.2u, and that is not right, surely there has to be a way to refundd my money, as they can see that I have not received it!I