Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          ItsEasy Passport & Visa Services has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileItsEasy Passport & Visa Services

            Passports and Visas
            Multi Location Business
            BBB accredited business

            Contact Information

            200 Park Ave, Lobby

            New York, NY 10166-0005

            Visit Website
            (866) 487-3279

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.25/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/5/2017

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            ItsEasy Passport & Visa Services offers passport and visa expediting services.

            Products & Services

            Passport Expediting, Travel Visa Expediting

            Business Details

            This is a multi-location business.

            Find a Location

            ItsEasy Passport & Visa Services has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              200 Park Ave, Lobby, New York, NY 10166-0005
              BBB File Opened:
              3/12/2001
              Years in Business:
              27
              Business Started:
              9/16/1996
              Business Incorporated:
              9/16/1996
              Accredited Since:
              9/5/2017
              Type of Entity:
              Corporation
              Alternate Business Name
              • Rock Central Services, Inc.
              Business Management
              • Mr. David J. Alwadish, President
              Contact Information

              Principal

              • Mr. David J. Alwadish, President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/08/2023

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              4/9/2023 - went on site: ********************************************************************************************************* To print out passport renewal form. Somehow Easy Passports took over my computer, making me think I was on same link. They said I needed to pay $89.00 Passport fee & $39.95 Insurance fee for ******************************* Each. I paid the fee and was able to fill out the forms and print, thinking I paid to renew passports. I Drove to the post office to mail forms and they said I needed to send check for $130 each. This company Easy Passports should be ashamed taking advantage of people at my age. I called EP @ ************ and they wouldnt give money back and said I paid to print form?? Please help me get my money back.
              Read More

              Customer Reviews

              12 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Carolyn C

              12/19/2023

              If you are skeptical like me I can tell you this company is legit. I did my research and ultimately chose them for a passport we needed within a week. They were very professional and had great communication through text, phone call, and email. We had a situation arise and multiple employees including the ** did everything they could to help us resolve it. They are not cheap but if you need a passport fast I would recommend.
              Read 11 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.