Business ProfileforGreen Earth Pest Control, Inc.

I live in a co-op building in Washington Heights. Green Earth is the exclusive extermination service that our co-op uses and our building is infested with mice and a variety of different roaches. It's a really bad situation and *no one* in my building is happy with the service that we're getting, but that's not why I'm writing this bad review. I'm writing because I had a particularly bad experience with Green Earth after they were hired by my building's management company to do mouse mitigation in my apartment. In short, the service itself was poor and nothing has changed in terms of the infestation in my housing unit - again, poor service is par for the course with these guys and is not why I'm writing. What really upset me is that Green Earth would not divulge any details of what it found in my apartment in terms of mouse activity nor would they divulge what compounds or substances that *** have been spread around to mitigate the mouse problem when they were here. The explanation for their secrecy, from three rude people that reply to emails there, is that because the management company itself was the client that hired Green Earth, they believe that they do not have to tell me what pest control treatments were used that day in the apartment that I own. Apparently Green Earth takes its bureaucratic and self-assigned paper work obligations so seriously that they feel that they have an absurd duty to cloak pest control findings and, more importantly, the treatments that Green Earth uses, secret from the residents of housing units that it treats when they are hired by co-op boards or building managers to treat individual housing units. I've got a two year old kid and I just want to know what they *** or *** not have spread around my apartment and they won't tell me. To me, that is totally unacceptable.

Hi *******,You are not our direct client. We work for the management company in your building. If you have any questions regarding the services in the building, then please contact your management company. Otherwise it is very important to understand that nearly everything you have mentioned in this review is false. Below is our perspective. True: Green Earth is the exclusive extermination service that our co-op usesGreen Earth would not divulge any details of what it found in my apartment in terms of mouse activityPartially False: I had a particularly bad experience with Green Earth after they were hired by my co-op board to do mouse mitigation in my apartment.Apparently Green Earth takes its bureaucratic and self-assigned paper work obligations so seriously that they feel that they have an absurd duty to cloak pest control findings and, more importantly, the treatments that Green Earth uses, secret from the residents of housing units that it treats when they are hired by co-op boards or building managers to treat individual housing units.Completely False: Our building is infested with mice and a variety of different roachesIt's a really bad situation and *no one* in my building is happy with the service that we're gettingthe service itself was poor and nothing has changed in terms of the infestation in my housing unit - again, poor service is par for the course with these guysnor would they divulge what compounds or substances that *** have been spread around to mitigate the mouse problem when they were here.from two rude women that reply to emails thereis that because the co-op itself was the client that hired Green Earth, they believe that they cannot tell me what pest control treatments were used that day in the apartment that I own.I just want to know what they *** or *** not have spread around my apartment and they won't tell me. To me, that is totally unacceptable.