Customer ReviewsforTalent Worldwide, Inc.
73 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Trevor S
1 star03/14/2024
Top Resume is a scam, through and through. Resume drafts were sent **** with spelling errors, incorrect grammar/punctuation, and odd formatting choices. They advertise that they will match you with a writer who is familiar with your field. That is not the case. The results look like poorly AI generated word salad. After expressing my dissatisfaction with my first matched writer, they didn't match me with another one until after I posted a review elsewhere. The writer they matched me with could not write full sentences in English. Buyer beware. They offer no refunds!Review from Meghan D
1 star03/12/2024
I was laid off at the beginning of February from the IT Staffing industry where I was a Director of Sales for several different firms for 15 years. I can write the resumes of others, beautifully but am inept when it comes to my own. Since I was starting over, thought it would be beneficial to hire an "expert." Boy, was that ever a mistake. I sent the draft I had written along with explicit instructions such as please condense from 3 pages to 1-2. Please highlight in a two column format my skills and education - that *** help with length, etc. After a full 7 business days, I received a 6-page resume that was garbage with none of the instructions I requested and bullet points added that seemed to come out of thin air. Based on the times that I received communication I could tell almost immediately that the writer "******" was offshore (3AM ,12AM, etc.). Not only was the resume too long and the format was terrible, The actual accomplishments I provided were not used or used and expounded upon in an untruthful manner. I asked for a refund after the first draft which is unusable and all I was offered was to be paired with an onshore writer and they could have a 2nd draft to me within 2 business days. I expressed no confidence and all I want is my money back. They told me the request was denied and they would "take it to the committee" again and they will likely not issues a refund, if anything it would be partial. Now I get to wait another 48 hours to see. DO NOT USE THESE PEOPLE - I BEG OF YOU!! Now I get to wait again, no usable product, no job and no prospects because I was waiting to apply until I had what I anticipated to be a really show-stopping resume.Review from Anthony V
1 star02/29/2024
Horrible service. They reformat your document with many filler words vs. understanding how to highlight your experience best. They also begin this process without talking to you, forcing you to pay for their sub-par work. Horrible service.Review from Chris D
1 star02/10/2024
Resume contained grammatical errors, and some bullet points referenced projects and companies I'd never even worked with. Clearly copy/pasted from someone else's resume. Zero attention to detail. Useless.Review from Mark R
1 star12/29/2023
I would not recommend TopResume.I think my resume was in pretty good shape, but I wanted to make sure I was making the most of my job search, and also to avoid getting screened out by the *** system that I heard a lot about. So I had my resume rewritten. I figured this organization would have expertise in making sure a resume gets visibility.With my original resume posted on four job sites, I would probably get 2-4 contacts from recruiters per week. Sometimes many more.Once I replaced my resume with the TopResume re-write, the contacts from recruiters stopped. Cold.Once I placed my original resume back on the original four job sites, recruiter contacts started again.Review from Melissa T
1 star12/12/2023
Do Not purchase services from TopResume. It is Bot driven and you will be extremely disappointed in their services. They use standard templates and it is a COMPLETE WASTE of money.Review from Megan M
1 star10/30/2023
REALLY WANT MY MONEY BACK (also, wish I had looked here before buying)I felt like my writer mostly just moved things around on my resume. Some of the new ways he worded things seemed worse, in fact, than how they were before - putting my main job responsibilities last in bullet points, and putting other more trivial things first. He didn't ask any clarifying questions or do any research and the way he took some info to create "key achievements" didn't really make sense for my industry. Tri-lingual I'm pretty sure is actually spelled just trilingual. That's basic. Also, I had questions about whether I should even include that on my resume given my skill level in the other 2 languages being just barely intermediate and he just tacked that on there anyway w/o explanation so... is it okay to embellish like that? I just don't know. I definitely do not feel this was "premium" or worth like over $200. I can't believe you can pay for that much w/o even a phone call - ChatGPT could be writing this for all I know (and probably did). The LinkedIn "revamp" wasn't great either. Actually I just looked at the total cost I paid and it was like $359 for the resume rewrite (are you kidding me!?) and then another $150 for the cover letter and thank you letter - which just seem like templates I could download online for free - and I am a bit livid. Wow. What a great way to waste money when YOU DO NOT EVEN HAVE A JOB. I think a more reputable organization would have some kind of "get an interview or only pay half" or something guarantee.Review from Aaron W
1 star07/30/2023
Total scam. Don't even bother. They take what info you give them and send it back to you in a very poorly written draft and tell you it is your turn to edit it.Review from Jennifer A
1 star06/24/2023
Paid for 48-hour service with standard resume almost 300$. Documents have yet to be delivered, not even the first draft and it's the 24th it was supposed to be done the 22nd, Unfortunately I missed the opportunity to apply to the job and they are refusing to do the service or provide a refund. I feel like I have been scammed. I have documented all communications and proof of non-delivery and will report this fraud to my bank.Review from Jravi
1 star05/19/2023
I am completely dissatisfied with the initial draft as it was absolutely clear that the resume writer one did not speak English and two was incompetent. The writer's grammar was absolutely terrible and sentences did not make sense. The writer removed my education section where for my profession having a masters degree is a necessary qualification. I asked for a refund and was told no- and they are still delaying.
Customer Review Rating
Average of 73 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.