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Find a Location

Posterburner.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPosterburner.com

    Graphic Printing

    Current Alerts For This Business

    Advertising Review:
    Posterburner.com has been the subject of a BBB advertising challenge brought to their attention on October 24, 2022 by a customer regarding pricing and shipping errors.

    According to the consumer, the advertised price for an item they were purchasing did not match the price of the item in their shopping cart. The customer also was shipped an empty package instead of the item. Posterburner.com has fixed the pricing error and offered a full refund to the consumer. They also reshipped the missing item.

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    120 Bruton Ct, Chesapeake, VA 23322-4371
    BBB File Opened:
    8/25/2010
    Years in Business:
    19
    Business Started:
    10/7/2004
    Business Incorporated:
    8/27/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Prospect Interactive Group, LLC
    Business Management
    • Mr. Richard Stephenson, Member
    Contact Information

    Principal

    • Mr. Richard Stephenson, Member

    Customer Contact

    • Mr. Richard Stephenson, Member

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    This company has zero customer service to rectify shipping issues. Multiple phone calls are not answered. Multiple voicemails are not returned. Multiple emails are left unanswered. ***** confirms this OpenPrint order is lost in transit. Either refund my order or print a new poster and ship again.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kassandra D

    1 star

    07/14/2024

    I purchased my order 7 days ago and for the last 4 days, my order status still says "printing label". I would not recommend this company unless you are ok with waiting 2 weeks for your package and still paying for shipping.my order was only 1 poster, smaller in size.

    Posterburner.com Response

    07/15/2024

    Hi Kassandra, I apologize. The poster has shipped and is in route. Because of the shape of the poster tube, sometimes USPS does not scan the package in. This doesn't affect transit speed, it just doesn't allow tracking while the poster is in transit. That is why we recommend and default to ***** Smartpost as the recommended shipping option. Your poster is in route and should arrive mid to late this week.

    Local BBB

    BBB of Greater Hampton Roads

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