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Find a Location

Atlantic Plumbing Heating & Air Conditioning has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAtlantic Plumbing Heating & Air Conditioning

    Plumber
    BBB accredited business

    Additional business information

    Additional Info:
    Atlantic Plumbing, Heating & Air Conditioning has proudly served the Virginia Peninsula since 1977.Licensed, Bonded and Insured Technicians,
    Low Interest Financing,
    Best Warranties on Labor, Parts and Systems
    See all additional business information

    At-a-glance

    Customer Reviews

    3.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/1/1978

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    609 Copeland Dr, Hampton, VA 23661-1308
    BBB File Opened:
    2/1/1984
    Years in Business:
    47
    Business Started:
    8/1/1977
    Business Incorporated:
    1/1/1977
    Accredited Since:
    8/1/1978
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3062 for this business, issued by Commissioner of Revenue-Hampton

    These agencies may include:

    Commissioner of Revenue-Hampton

    1 Franklin St., Ste. 101, Ruppert Sargent Bldg.

    Hampton VA 23669

    (757) 727-6700

    BBB records show a license number of 146736 for this business, issued by Commissioner of Revenue-Newport News

    These agencies may include:

    Commissioner of Revenue-Newport News

    2400 Washington Ave.

    Newport News VA 23608

    (757) 926-8651

    BBB records show a license number of 22263 for this business, issued by Commissioner of Revenue-Yorktown/York County

    These agencies may include:

    Commissioner of Revenue-Yorktown/York County

    P O Box 190

    Yorktown VA 23690

    (757) 890-3383

    BBB records show a license number of 2705013371 for this business, issued by Department of Professional & Occupational Regulations (DPOR). The expiration date of this license is 7/31/2024.

    These agencies may include:

    Department of Professional & Occupational Regulations (DPOR)

    9960 Mayland Dr STE 400

    Richmond VA 23233

    (804) 367-8511

    http://www.dpor.virginia.gov

    BBB records show a license number of 01877869 for this business, issued by State Corporation Commission - Virginia

    These agencies may include:

    State Corporation Commission - Virginia

    Tyler Building, 1300 E. Main St.

    Richmond VA 23219

    (804) 371-9967

    https://www.scc.virginia.gov

    BBB records show a license number of 2066 for this business, issued by Commissioner of Revenue-Poquoson

    These agencies may include:

    Commissioner of Revenue-Poquoson

    500 City Hall Ave.

    Poquoson VA 23662

    (757) 868-3020

    • Virginia Class B Contractor License #2705186758 - Plumbing, HVAC, Gas Fitter

       

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    12:00 AM - 11:30 PM
    T:
    12:00 AM - 11:30 PM
    W:
    12:00 AM - 11:30 PM
    Th:
    12:00 AM - 11:30 PM
    F:
    12:00 AM - 11:30 PM
    Sa:
    12:00 AM - 11:30 PM
    Su:
    12:00 AM - 11:30 PM
    Business Management
    • Mr. Jordan Hartman, Owner
    Contact Information

    Customer Contact

    • Mr. Jordan Hartman, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alberta R

    1 star

    04/24/2024

    I requested service for a pipe leaking inside of the wall of my condo. When Atlantic Plumbing arrived, they gave me 3 choices for repair that included replacing my water heater (there was nothing wrong with it and not the reason for the service call). Unfortunately, for me, (I was not feeling well and had a doctors' appointment.) I choose to replace the water heater at a cost which was very high, $*****, which I believe was over-priced and I did not realize until after they left, that they had left a hole in the wall without even mentioning to me. I contacted the company and was told the reason they replaced part of the wall and left the hole was that wall was in bad shape due to the moisture (they could have at least told to me), as a result of what I experienced, I would recommend to other Seniors to be very, very cautious .

    Atlantic Plumbing Heating & Air Conditioning Response

    07/06/2024

    Dear Mrs. R**** Thank you for calling us again for your home plumbing needs. You have been our customer for 25 years and we sincerely value you. I am sorry you felt the quote was too high after the work was done. Our pricing and quotes are transparent and competitive. As you said, our technician provided you with 3 upfront quotes which required the water heater be uninstalled and then reinstalled to repair the leaking pipe in the wall behind it. One of the 3 quotes included reinstalling the existing water heater. Due to the age of the water heater and the expired warranty, we offered the replacement option and that’s what you chose. We had scheduled the appointment for you to be home during the repair to see the scope of the work required, to have a better understanding and be able to ask questions. We encourage our customers to ask questions in any event they are unsure of what has been presented to them. It was necessary and important to remove the wet, moldy sheetrock behind the water heater to access the leaking pipe and remove the mold. We do not repair sheetrock and I apologize that was not made clear to you at the time of the quote. We have hundreds of senior citizen customers who have trusted us for many years. I am sorry that you are not happy with the choice you made now that the work has been done. Please call me so we can further discuss this at 757-8******** Sincerely, Jordan H******* *****

    Local BBB

    BBB of Greater Hampton Roads

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