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Business ProfileforWeb.com Group Inc
Current Alerts For This Business
According to information in BBB files, Web.com,Inc has a pattern of complaint alleging Webhosting and Refund Issues.
Specifically, consumers state they purchase a webhosting package with Web.com but their website does not work as intended. Consumers also state it is difficult to get these matters resolved as they cannot reach a live company representative.
BBB contacted Web.com Inc to request their voluntary cooperation in resolving the unanswered complaints as well as their cooperation in eliminating the pattern of complaint. This aspect of the Business Profile will be updated if any additional information becomes available.
At-a-glance
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Business Details
This is a multi-location business.
- Headquarters
- 5335 Gate Pkwy, Jacksonville, FL 32256-8080
- BBB File Opened:
- 6/29/2000
- Years in Business:
- 25
- Business Started:
- 3/2/1999
- Business Started Locally:
- 3/2/1999
- Business Incorporated:
- 3/2/1999
- Type of Entity:
- Corporation
- Alternate Business Name
- Website Pros.com
- Federal TransTel, Inc.
- 1Shoppingcart.com
- Business Management
- Ms. Linda K. Shutterly, Manager of Customer Relations
- Contact Information
Customer Contact
- Ms. Linda K. Shutterly, Manager of Customer Relations
- Additional Contact Information
Fax Numbers
- (904) 880-0350Primary Fax
Phone Numbers
- (877) 247-2571Other Phone
- (800) 438-7483Other Phone
- (904) 880-0350
Customer Complaints
186 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
56 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ken M
07/22/2024
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