Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Orkin LLC has 806 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Rollins, Inc.

              2170 Piedmont Rd NE Atlanta, GA 30324-4135

              BBB Accredited Business
            • Rollins, Inc.

              1355 Bells Ferry Rd Marietta, GA 30066-6011

              BBB Accredited Business
            • Rollins, Inc.

              3816 Dekalb Technology Pkwy Atlanta, GA 30340-3604

              BBB Accredited Business
            • Rollins, Inc.

              695 Lyle Cir Lawrenceville, GA 30045-4470

              BBB Accredited Business
            • Rollins, Inc.

              1479 Parker Rd SE Ste 300 Conyers, GA 30094-6621

              BBB Accredited Business

            Business ProfileforOrkin LLC

            Pest Control
            BBB accredited business
            Looking for more information? Access the headquarters listing for Rollins, Inc.
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            At-a-glance

            Customer Reviews

            2.91/5stars

            All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location.

            Average of 400 Customer Reviews

            Customer Complaints

            803 complaints closed in last 3 years

            227 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            BBB Rating & Accreditation

            Accredited Since: 8/9/1994

            Years in Business: 123

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Overview

            Rollins, Inc. provides pest control services. 

            Products & Services

            Rollins Inc. is a North American consumer and commercial services company. Through its wholly owned subsidiaries, Orkin LLC., HomeTeam Pest Defense, Western Pest Services, Orkin Canada, The Industrial Fumigant Company, Waltham Services LLC., Crane Pest Control, Trutech LLC., Advanced Pest Control(Stafford, TX) and PermaTreat Pest Control, the company provides pest control services and protection against termite damage, rodents and insects to customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa and Mexico from more than 500 locations. You can learn more about their subsidiaries by visiting their web sites listed below.

            www.orkin.com
            www.pestdefense.com
            www.westernpest.com
            www.orkincanada.ca
            www.indfumco.com
            www.walthamservices.com
            www.cranepestcontrol.com
            www.trutechinc.com
            www.callcraig.com
            www.advancedpest.com
            www.permatreat.com
            www.rollins.com

            Business Details

            BBB File Opened:
            1/1/1987
            Years in Business:
            123
            Business Started:
            1/1/1901
            Business Started Locally:
            1/1/1950
            Business Incorporated:
            8/19/1964
            Accredited Since:
            8/9/1994
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            8000
            Alternate Business Name
            • Rollins Inc
            • HomeTeam Pest Defense
            • Orkin-254 Savannah
            • Orkin-234 Jacksonville
            • HTS Hilton Head
            • Orkin-258 Brunswick
            • Orkin-675 Jacksonville Commercial
            • HTS Jacksonville
            Business Management
            • Mr. Scott Marshe, Manager of Operations
            • Mr. Christopher Sheppard, Branch Manager
            • Mr. Andrew Meola, Branch Manager
            Contact Information

            Principal

            • Mr. Scott Marshe, Manager of Operations
            Additional Contact Information

            Industry Tip

            BBB Tip: Pest control

            Local BBB

            BBB Serving Northeast Florida & The Southeast Atlantic

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.