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          Find a Location

          Backwater Reptiles, Inc. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Backwater Reptiles, Inc.

              5406 Crossings Dr Unit 102375 Rocklin, CA 95677

            • Backwater Reptiles, Inc.

              810 Main Cir Unit B Universal Cty, TX 78148

            • Backwater Reptiles, Inc.

              5406 Crossings Dr Unit 102375 Rocklin, CA 95677-3932

            • Backwater Reptiles

              810 Main Street Unit B Universal City, TX 78148

            Business ProfileBackwater Reptiles, Inc.

            Reptiles
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5406 Crossings Dr

            Unit 102375

            Rocklin, CA 95677

            Visit Website
            (916) 740-9758

            Customer Reviews

            3.4/5

            Average of 77 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            45 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Backwater Reptiles offers live reptiles for sale, including snakes, lizards, turtles, tortoises, frogs, toads, newts, salamanders, and a wide array of feeder insects and rodents.

            Products & Services

            We offer live reptiles and amphibians for sale, including snakes, lizards, turtles, tortoises, frogs, toads, newts, and salamanders.

            Business Details

            This is a multi-location business.

            Find a Location

            Backwater Reptiles, Inc. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Backwater Reptiles, Inc.

                5406 Crossings Dr Unit 102375 Rocklin, CA 95677

              • Backwater Reptiles, Inc.

                810 Main Cir Unit B Universal Cty, TX 78148

              • Backwater Reptiles, Inc.

                5406 Crossings Dr Unit 102375 Rocklin, CA 95677-3932

              • Backwater Reptiles

                810 Main Street Unit B Universal City, TX 78148

              Headquarters
              5406 Crossings Dr Unit 102375, Rocklin, CA 95677
              BBB File Opened:
              2/29/2012
              Years in Business:
              12
              Business Started:
              11/8/2011
              Business Incorporated:
              8/5/2016
              Type of Entity:
              Corporation
              Business Management
              • Mr. Samuel V Sundberg, President
              Contact Information

              Principal

              • Mr. Samuel V Sundberg, President

              Customer Contact

              • Mr. Samuel V Sundberg, President
              Additional Contact Information

              Fax Numbers

              • (512) 646-3194
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              45 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/02/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              We were planning our purchase for 7/1. I read that the online store may not be up to date. So on Friday before our purchase I tried to call to check availability. I got an automated system that said we will respond with in 2 days. When I got to where I could leave a message the voicemail was full. Monday morning I sent an email to check on the order my wife had placed. I still haven't got an email back. It's now Tuesday. She placed the order online Monday. Part of the website says ***** for shipping and one spot says *****. I got charged the *****. We got notice today that they do not have any reds in and asked if I wanted a blue or green. The red was the middle priced one and that's what we could afford was one red and one blue. I'd settle for another blue but o don't thing I should have to pay for the difference in the prices based off of the issues I've had even trying to get a hold of you people to avoid this situation all together
              Read More
              Read 44 More Complaints

              Customer Reviews

              77 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nicholas M

              07/13/2024

              Contacted Backwater Reptiles via email, they were quick to respond and very helpful with assisting me decide on a turtle over a course of back and forth emails. Once I made the purchase, I was provided with tracking information the next day and the turtle arrived in time the following day. The turtle arrived in good health and began swimming around and exploring his new aquarium right away. I was very pleased with my experience working with Backwater Reptiles and wouldnt hesitate to do business with them again in the future.
              Read 76 More Customer Reviews

              Local BBB

              BBB of Northeast California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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