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          Find a Location

          Serves R US has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Serves R US

              813 Harbor Blvd Ste 220 West Sacramento, CA 95691

              BBB Accredited Business

            Business ProfileforServes R US

            Process Server
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/17/2011

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Serves R Us: Registered Process Servers
            Get it Filed:  CA Secretary of State Services

            Products & Services

            Process Service, Court Filing, Secretary of State Filings.

            Business Details

            Location of This Business
            813 Harbor Blvd Ste 220, West Sacramento, CA 95691
            BBB File Opened:
            1/5/2010
            Years in Business:
            19
            Business Started:
            5/8/2005
            Accredited Since:
            3/17/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 2015-41 for this business, issued by County Clerk Recorder - Sacramento

            These agencies may include:

            County Clerk Recorder - Sacramento

            600 8th Street

            Sacramento CA 95814

            (916) 874-6334

            http://bit.ly/1T4NyZG

            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Get it filed
            • Apostilles R us
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            8:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Jim Thomas, Owner
            Contact Information

            Principal

            • Mr. Jim Thomas, Owner

            Customer Contact

            • Mr. Jim Thomas, Owner
            Additional Contact Information

            Fax Numbers

            • (916) 405-3808
              Primary Fax

            Website Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/17/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            They told me they would serve my papers. They took $96 from me and then called the next day and said they refuse to serve the papers.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michele E

            1 star

            03/03/2024

            Do not use this company! Paid for service after agreement was made. Server called next day and refused to serve. Did not get my money back for long time and was left in bind because I didn't have other funds to hire someone else. Made a claim with BBB and server cited slanderous writing on Internet about me as reason. The writing was removed from internet for false information. The server was extremely rude and offensive and believed some random writing over his own customer and had no problem going back on his word and putting me in a bind. The papers needing to be served were timely. DO NOT USE this unprofessional service! This business deserves 0 stars.

            Serves R US Response

            03/04/2024

            This was resolved about a year ago in our favor, the complainant was deemed to be abusing the review system by BBB. Please call ************ for any required further information.

            Serves R US Response

            03/04/2024

            As I recall, this client was accused of stalking the subject she wanted us to serve (a public figure, based on a simple internet search of her name we discovered court cases related to her stalking), once we realized the situation, we refunded her payment and asked that she go elsewhere. She then decided to submit a negative review. It appears that a year later, she has not recovered from being told that we will not provide her with our services. I guess now we are the ones being stalked.

            Local BBB

            BBB of Northeast California

            BBB Reports On

            BBB reports on known marketplace practices.

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