BBB Serving Northern Indiana
Serving Adams, Allen, Blackford, Cass, Dekalb, Elkhart, Fulton, Grant, Huntington, Jay, Kosciusko, LaGrange, Lake, LaPorte, Marshall, Miami, Noble, Porter, Steuben, St. Joseph, Wabash, Wells, Whitley
About Us
BBB’s mission is to be the leader in advancing marketplace trust. We do this by: setting standards, encouraging and supporting best practices by engaging with and educating consumers and businesses, celebrating marketplace role models, calling out and addressing substandard marketplace behavior and creating a community of trustworthy businesses and charities. Our consumer and business service area includes 23 counties in Northern Indiana. File a complaint or review online, or pick up/drop off a complaint form from the boxes outside the Parnell Avenue parking lot entrance. Dispute resolution specialists are available to assist by appointment only. See below for a complete list of BBB services and programs.
Upcoming Events
Programs and Services
Newly Accredited Businesses
You are now part of a select group of businesses that have earned accreditation by committing to the BBB Standards for Trust. Use this New Accredited Business page to learn about your BBB Business Portal, your BBB Benefits and beyond!
Accredited Charity & Donor Resources
Whether you're looking to earn BBB Charity Accreditation or maintain it, the BBB Charity & Donor Resources page has what you need. Explore tools, standards, and support to strengthen transparency, build donor trust, and highlight your commitment to accountability.
Complaints
Where do you turn when you have a misunderstanding with a company, store or service provider? Better Business Bureau is here to help ease your frustration when it comes to resolving a dispute with a business.
Customer Reviews
Post your own customer review and rate your experience as positive, neutral or negative. Indicate if you would recommend this business to a friend, family member, neighbor or colleague.
Give.org
Visit Give.org to find BBB Accredited Charities, read donation tips, and make informed giving decisions with confidence.
Scam Tracker
Spot a business or offer that sounds like an illegal scheme or fraud? Tell us about it. Help us investigate and warn others by reporting what you know.
Torch Awards for Ethics nominations
Now accepting nominations for BBB’s 20th Annual Torch Awards for Ethics—honoring businesses, nonprofits, and individuals who lead with integrity and build a better community. Nominate someone who stands out today!
Build a Better Business Conference
Save the date for the 2025 Build a Better Business Conference, happening September 19 at the Parkview Mirro Center in Fort Wayne!
Trusted Advice
Need a trusted business? BBB’s Trusted Advice™ videos share expert tips on choosing service providers in key industries.
BBB AdTruth
Have you seen or heard an advertisement that seemed confusing or misleading? If so, report the advertisement.
Get-A-Quote
Obtain quotes, estimates, information or proposals from BBB Accredited Businesses. One stop shopping with businesses you can trust; BBB Accredited Businesses.
Request a BBB Presentation
Request a BBB Speaker to present at your event.