BBB Serving Northern Indiana
Serving Adams, Allen, Blackford, Cass, Dekalb, Elkhart, Fulton, Grant, Huntington, Jay, Kosciusko, LaGrange, Lake, LaPorte, Marshall, Miami, Noble, Porter, Steuben, St. Joseph, Wabash, Wells, Whitley
Contact Us
Fort Wayne, IN 46805
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8:00 A.M. - 4:30 P.M. EST - Monday - Friday
8:30 A.M. - 4:00 P.M. EST - Monday - Friday
English
About Us
BBB’s mission is to be the leader in advancing marketplace trust. We do this by: • Setting standards • Encouraging and supporting best practices by engaging with and educating consumers and businesses • Celebrating marketplace role models • Calling out and addressing substandard marketplace behavior • Creating a community of trustworthy businesses and charities Our consumer and business service area includes 23 counties in Northern Indiana. File a complaint or review online, or pick up/drop off a complaint form from the boxes outside the Parnell Avenue parking lot entrance. Dispute resolution specialists are available to assist by appointment only. See below for a complete list of BBB services and programs.

Upcoming Events
Let’s talk culture, talent, and innovation
Join us for The CEO Forum Group’s Transformative Virtual Summit
Exit Strategies for Entrepreneurs
Do you have an exit strategy prepared? Join us for our upcoming Leadership Learning session on exit strategies
BBB Serving Northern Indiana's Torch Award nominations are open
Nominations are now open for the 20th Annual BBB Torch Awards for Ethics! Help us celebrate businesses, nonprofits, and individuals in Northern Indiana who lead with trust, integrity, and heart. Nominate someone who makes a lasting impact today!
Programs and Services
Newly Accredited Businesses
You are now part of a select group of businesses that have earned accreditation by committing to the BBB Standards for Trust. Use this New Accredited Business page to learn about your BBB Business Portal, your BBB Benefits and beyond!
Torch Awards for Ethics nominations
Now accepting nominations for BBB’s 20th Annual Torch Awards for Ethics—honoring businesses, nonprofits, and individuals who lead with integrity and build a better community. Nominate someone who stands out today!
Complaints
Where do you turn when you have a misunderstanding with a company, store or service provider? Better Business Bureau is here to help ease your frustration when it comes to resolving a dispute with a business.
Customer Reviews
Post your own customer review and rate your experience as positive, neutral or negative. Indicate if you would recommend this business to a friend, family member, neighbor or colleague.
Scam Tracker
Spot a business or offer that sounds like an illegal scheme or fraud? Tell us about it. Help us investigate and warn others by reporting what you know.
Trusted Advice
Need a trusted business? BBB’s Trusted Advice™ videos share expert tips on choosing service providers in key industries.
Request a BBB Presentation
Request a BBB Speaker to present at your event.
BBB AdTruth
Have you seen or heard an advertisement that seemed confusing or misleading? If so, report the advertisement.
Students of Integrity Scholarship Awards
BBB Charitable & Education Foundation is awarding six $2,000 scholarships to high school seniors who demonstrate integrity and ethical leadership. Applications are now being judged. Join us for the celebration on Tuesday, May 20, 2025, at 2:00 p.m. at Indiana Tech.
Get-A-Quote
Obtain quotes, estimates, information or proposals from BBB Accredited Businesses. One stop shopping with businesses you can trust; BBB Accredited Businesses.