BBB of Northwest Florida
Serving Escambia, Santa Rosa, Okaloosa, Walton, Holmes, Washington, Bay, Jackson, Calhoun, Gulf, Franklin, Liberty, Gadsden, and Wakulla Counties in the northwest Florida panhandle.
About Us
BBB of Northwest Florida serves the 14-county area in the Florida panhandle. We help to strengthen our communities through education, outreach, scam prevention, and promoting trustworthy businesses. BBB staff is available to speak to your business, community, church, or senior group on various consumer topics, including identity theft and scams. How can we help you today? As of January 1, 2023, BBB of Northwest Florida has 2,043 Accredited Businesses and over 27,000 business profiles available for review at www.bbb.org.
Programs and Services
BBB NWFL Student Ethics Scholarship
The Student Ethics Scholarship program recognizes college and trade-school-bound students who personify honorable ethics as demonstrated through leadership, community service, overall personal integrity, and academic history.
Torch Awards for Ethics 2025
Information regarding the BBB Torch Award for Ethics Award and how you can apply or nominate a business.
About BBB serving Northwest Florida
Learn more about BBB Northwest Florida including Foundation information, Torch Awards for Ethics, Shred-A-Thons, Request a Speaker, staff information, and more!
BBB NWFL Foundation
Information regarding the Better Business Bureau Foundation of Northwest Florida programs and services.
BBB NWFL Shred-A-Thons in Escambia County and Okaloosa County
Find out when and where the next scheduled Shred-A-Thon will be located and the date of the event.
BBB NWFL Speakers Bureau
Interested in someone from the Northwest Florida Better Business Bureau speak at your meeting or event...this is the place
File a Complaint
BBB welcomes the opportunity to assist you with your marketplace challenge. Whether you need to file a complaint, post a review, tell us about a misleading advertisement, or report a scam, you're in the right place.
Report a Scam
BBB Scam Tracker is a free tool anyone can use to report suspected scams. Your reports warn others so they can avoid similar cons.
Research a Business
Are you looking to find a BBB Accredited Business or see a business's BBB rating? Do you want to see BBB reviews and complaints? To find what you are looking for, you can enter the type of business, business or charity name, keywords, phone number, website address, or email address here.
BBB Florida Hurricane Guide
June 1st - November 30th is Hurricane Season. Your BBB provides information and resources that can help you prepare for, ride out, and take care of things after a storm.
BBB Investigative Studies
Your BBB continues to shine a light on all types of scams by breaking down certain ones and providing in depth study and analysis.
Online Charity Evaluation Program
If your organization is a local charity that solicits within our 14 county service area and wishes to be the subject of a BBB report that will appear on bbb.org, please click here and follow the prompts at Give.org. Our charity arm of IABBB is now handling our applications for local charities.
Florida Licensing Guide
BBB provides information and an easy-to-use checklist on how to find properly licensed professionals, as well as resources to help businesses build trust in the marketplace.
Florida News and Scam Alerts
Stay up to date with the latest News and Scam Alerts from your Better Business Bureau as it relates to Florida.