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          Salt Water Vacations has 1 locations, listed below.

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            Business ProfileSalt Water Vacations

            Real Estate

            Contact Information

            4300 Legendary Dr ste 280

            Destin, FL 32541

            Get Directions
            Visit Website
            (850) 654-4747

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            4300 Legendary Dr ste 280, Destin, FL 32541
            BBB File Opened:
            3/4/1998
            Years in Business:
            37
            Business Started:
            1/1/1987
            Business Started Locally:
            1/1/1987
            Business Incorporated:
            4/3/1997
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 39860 for this business, issued by DBPR (Tallahassee)

            These agencies may include:

            DBPR (Tallahassee)

            1940 N Monroe St

            Tallahassee FL 32399

            (850) 487-1395

            https://www.myfloridalicense.com/dbpr

            Type of Entity:
            Corporation
            Alternate Business Name
            • Dale E Peterson Realty Inc.
            • Destin Resorts, Inc.
            Business Management
            • Ms. Michelle Terry, Vice President
            • Ms. Jessica Munn, Director of Sales and Marketing
            Contact Information

            Principal

            • Ms. Jessica Munn, Director of Sales and Marketing

            Customer Contact

            • Ms. Michelle Terry, Vice President
            • Ms. Jessica Munn, Director of Sales and Marketing
            Additional Contact Information

            Fax Numbers

            • (850) 654-4748
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to choose a real estate agent

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/20/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I booked a vaca on 8/19 and clicked the box for insurance. The total on screen did not change. I thought this was strange, so I took a snapshot of it. The vacation was to be 9/10-9/14 On 9/1, I went to the emergency room in extreme pain. On 9/2, I had surgery to remove my gall bladder. I was in the hospital until 9/4 due to the more in depth laproscopic surgery than what is considered "normal". There was no way I could go on vacation a few days later. My friend reached out to Salt Water vacations on 9/2 or 9/3 while I was still in the hospital, as I was not in any shape to talk. She explained the situation to them, and was told we did not purchase insurance. We then shared the screenshot where we had indeed clicked to have insurance, but that it did not change the total. After explaining the details, she was told we could cancel, and would be able to get a credit to rebook at a later date. We tried to rebook and have been told that we did not have insurance, and there is no credit due to the condo not having been rebooked by someone else. But we did click to have insurance! AND were told that we would get a credit due to the circumstances of having clicked the insurance button and it not working.
            Read More
            Read 8 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Christine L

            07/24/2023

            Reserved a villa at emerald oasis for three nights and four days with destin getaways vacation paid over 3k. Recently purchased by saltwater vacations. The first night we got in the refrigerator or freezer was not working properly. Therefore we had to use ice with coolers for our entire stay. The master bedrooms TV did not work which was very inconvenient for the people staying in that room.. We also had a Clogged shower in the second floor bathroom. Contact salt water vacations told them the issues during the entire stay, calling everyday during our stay and never got a call back. This company failed to call me back and give me a daily update. Each day we had to pack coolers and ice for our refrigerated items. We bought $200 worth of seafood that was freezer Burnt and ruined. I contact management after the trip since nothing was done during our stay and I was told that there was nothing they could.I tried to contact corporate and they failed to give me the Number because they said it wouldn't do any good. This is a shame that you are expected to have a refrigerator working when you pay so much for a villa. I will never rent from this company nor Destin getaway. Be very careful when booking vacations through this agency. This company failed Miserably on customer service. You would have thought they would have offered something for the inconvenience we went through. The refrigerator and freezer are a essential part of staying at a villa. Do not rent from this company. You never know what you're going to get yourself into
            Read 5 More Customer Reviews

            Local BBB

            BBB of Northwest Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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