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Find a Location

Tinker Federal Credit Union has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tinker Federal Credit Union

      PO Box 45750 Tinker Afb, OK 73145-0750

      BBB Accredited Business
    • Tinker Federal Credit Union

      9601 S Pennsylvania Ave Southwest Branch Oklahoma City, OK 73159-6911

      BBB Accredited Business
    • Tinker Federal Credit Union

      301 36th Ave NW Norman Branch Norman, OK 73072-4702

      BBB Accredited Business
    • Tinker Federal Credit Union

      1401 N Kelly Ave Edmond Branch Edmond, OK 73003-3931

      BBB Accredited Business
    • Tinker Federal Credit Union

      6501 Tinker Diagonal Midwest City, OK 73110-2910

      BBB Accredited Business

    Business ProfileforTinker Federal Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.36/5stars

    Average of 42 Customer Reviews

    Customer Complaints

    40 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/8/1991

    Years in Business: 78

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company provides Credit Union financial services.

    Business Details

    This is a multi-location business.

    Find a Location

    Tinker Federal Credit Union has 19 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tinker Federal Credit Union

        PO Box 45750 Tinker Afb, OK 73145-0750

        BBB Accredited Business
      • Tinker Federal Credit Union

        9601 S Pennsylvania Ave Southwest Branch Oklahoma City, OK 73159-6911

        BBB Accredited Business
      • Tinker Federal Credit Union

        301 36th Ave NW Norman Branch Norman, OK 73072-4702

        BBB Accredited Business
      • Tinker Federal Credit Union

        1401 N Kelly Ave Edmond Branch Edmond, OK 73003-3931

        BBB Accredited Business
      • Tinker Federal Credit Union

        6501 Tinker Diagonal Midwest City, OK 73110-2910

        BBB Accredited Business
      Location of This Business
      PO Box 45750, Tinker Afb, OK 73145-0750
      BBB File Opened:
      10/18/1977
      Years in Business:
      78
      Business Started:
      1/1/1946
      Business Started Locally:
      1/1/1946
      Business Incorporated:
      9/12/2016
      Accredited Since:
      10/8/1991
      Type of Entity:
      Corporation
      Number of Employees:
      501
      Alternate Business Name
      • Tinker Federal Credit Union Foundation, Inc.
      • TFCU
      Business Management
      • Mr. Dave Willis, President/CEO
      • Ms. Joseph Arthur, Senior Vice President
      • Connie Wall, COO
      Contact Information

      Principal

      • Mr. Dave Willis, President/CEO

      Customer Contact

      • Mr. Dave Willis, President/CEO
      • Ms. Joseph Arthur, Senior Vice President
      • Connie Wall, COO
      Additional Contact Information

      Fax Numbers

      • (405) 947-4602
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      40 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/17/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      This has been happening off and on now for the last three years!! For whatever reason, Tinker Federal credit Union decides to place stop payments on my credit card payments made online subsequently I get charged late fees and get dings on my credit report and trying to get this resolved with the customer. Service is nothing more than a joke. These ladies are rude. They hardly ever answer the phone and they dont seem to be there to help at all. They operate their delinquent balances policy like a mob boss. They take out there fees in such a way that any following transactions will create more fees. I had overdraft protection up to $1000, I was having another problem with them stopping payments so I sent in some negative feedback through their app and within two days a fiery female voice left a nasty message saying that if I wanted to put them down then She was going to remove my overdraft protection permanently. I didnt think one individual at a credit union had that kind of power but boy was I wrong. My overdraft protection was removed and any attempt to regain it has been denied. This place needs new leadership
      Read More

      Customer Reviews

      42 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jerry B

      1 star

      07/27/2024

      I was offered a loan forgiveness for one monthly payment. Now my automatic draft which has been in effect for the last 5 years has stopped. Tinker blames it on my bank which my bank never did anything. It's all on Tinker. Now after 5 years they no longer have my account and routing number to reset it up. I'd I make a payment by phone it will cost me an additional $4.00 and I work out of town and I'm no where close to a branch. Tinker is literally a rip off. Extremely incompetent. I will never do business with again.

      Local BBB

      Better Business Bureau Serving Central Oklahoma

      BBB Reports On

      BBB reports on known marketplace practices.

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