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Find a Location

Optima Tax Relief has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Optima Tax Relief

      6 Hutton Centre Dr Ste 300 Santa Ana, CA 92707

      BBB Accredited Business
    • Optima Tax Relief

      5530 W Chandler Blvd Scottsdale, AZ 85266

      BBB Accredited Business
    • Optima Tax Relief

      450 N 54th St Chandler, AZ 85226-2528

      BBB Accredited Business

    Business ProfileforOptima Tax Relief

    Tax Return Preparation
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    If the consumer requires additional assistance from Optima Tax Relief, please contact them directly at 1-800-965-3192 or by emailing them at [email protected].
    See all additional business information

    At-a-glance

    Customer Reviews

    3.32/5stars

    Average of 810 Customer Reviews

    Customer Complaints

    746 complaints closed in last 3 years

    277 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/18/2012

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers a full-service tax firm offering multiple product lines.   

    Business Details

    This is a multi-location business.

    Find a Location

    Optima Tax Relief has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Optima Tax Relief

        6 Hutton Centre Dr Ste 300 Santa Ana, CA 92707

        BBB Accredited Business
      • Optima Tax Relief

        5530 W Chandler Blvd Scottsdale, AZ 85266

        BBB Accredited Business
      • Optima Tax Relief

        450 N 54th St Chandler, AZ 85226-2528

        BBB Accredited Business
      Headquarters
      6 Hutton Centre Dr Ste 300, Santa Ana, CA 92707
      BBB File Opened:
      9/18/2013
      Years in Business:
      14
      Business Started:
      6/2/2010
      Business Incorporated:
      7/26/2011
      Accredited Since:
      6/18/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Optima Tax Relief LLC
      • Tax Relief Partners
      • Optima Tax Express
      Business Management
      • Mr. Harry Langenberg, Managing Partner
      • Mrs. Kristen Bemis, Legal Counsel
      • Mr. Jesse Stockwell, Managing Partner
      • Mr. David King, Chief Executive Officer
      • Mr. Nick Hashimi, Manager
      • Ms. Marilynn Baca, Manager of Quality Assurance
      • Mr. Enrique Arreguin, Associate Director Brand Protection
      • Mr. Customer Reviews and Complaints, Contact
      • Mr. Charles Hughes, Director of Business Development
      Contact Information

      Principal

      • Mr. David King, Chief Executive Officer

      Customer Contact

      • Mr. David King, Chief Executive Officer
      • Mr. Customer Reviews and Complaints, Contact
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: How to choose a tax preparer in the U.S.

      Customer Complaints

      746 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/17/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Disabled Senior hired them to settle debt for what they told me pennies on the dollar or uncollectable or get all interest removed and payment agreement. I paid them ******* which I demand back. Every month they took my money with no calls or updates! Now they call and say we settled for ****** a month. I was like I'm going on social security I can't do that. I was told if I don't pay a lien will be put on my home. These people did not do anything except set up a payment plan for ******* bucks! I have an IRS log in. I went in yesterday and they will accept ****** a month with no lien but no interest taken away. So, what did I pay ******* for. I was fully taken advantage of. I'm requesting a 100% refund. I have settled this myself for much less! I was promised the world and got screwed! If they don't want to refund me in full, I have all day to write emails to every State and ************************* This is a crime what they do to seniors! They never call back and the customer service is horrible! I hope they feel good stealing from a disabled senior.
      Read More

      Customer Reviews

      810 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael F

      1 star

      07/22/2024

      All we are getting is lip service! We paid in over $6,000 dollars over a year ago and have seen no relief! Now my wife is getting letters from the *** threatening to invoke a lien on her property! They keep promising action but nothing yet. Totally disgusted with this, total rip off!

      Optima Tax Relief Response

      07/23/2024

      We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to a Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at **************. We look forward to speaking with you.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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