Business ProfileforDutch Bros LLC

I was in the left hand lane of a two lane drive though that merges into one lane. The lines were not moving very fast because the coffee orders were not being served very fast. The order person was having a great conversation with the person in the car in the right lane. They were looking on each others iPhones, and the girl in the car, even tied the apron strings on the back of the apron for the girl. That car went forward to the window. The girl came over to the one car in front of me and took their order, I had been waiting already about 10 minutes. The right hand car pulled up after I had been there. Then instead of coming to me because I had been there first, she started to go to the car in the right ********* who had not been waiting very long. I called the girl over to take my order because I was next and had been there but the girl said oh no we have to go back-and-forth in the lines to take orders. I was upset and called the manager over. The manager was sitting outside in the 82 sunshine in ******, having a business meeting with girl. This was a very bad look for the company. The meeting shouldve taken place inside. There shouldve been two people taking the orders.I have been to another Dutch boys at 22nd and Swan in ****** and have had good service. This location seems to be out of control with service. The manager and the order taker both looked at me like I was crazy.crazy. I can see why when I told them I was going to make a complaint that they werent worried because its impossible to get through to the company to make a complaint.Down the street is a local drive-through coffee shop that Im sure the employees would care more about serving people.They did give me my drink and dog cup for free.