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          Capital Property Management Services Inc has 1 locations, listed below.

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            Business ProfileforCapital Property Management Services Inc

            Property Management
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/10/2014

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Capital Property Management Services offers property management services.

            Products & Services

            we offer rental housing in the greater Metropolitan area of Portland.

            Business Details

            BBB File Opened:
            10/26/1992
            Years in Business:
            34
            Business Started:
            3/1/1990
            Business Incorporated:
            12/17/1992
            Accredited Since:
            12/10/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 4:00 PM
            T:
            9:00 AM - 4:00 PM
            W:
            9:00 AM - 4:00 PM
            Th:
            9:00 AM - 4:00 PM
            F:
            9:00 AM - 4:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mrs. Maureen MacNabb, President
            Contact Information

            Principal

            • Mrs. Maureen MacNabb, President

            Customer Contact

            • Mrs. Maureen MacNabb, President
            Additional Contact Information

            Fax Numbers

            • (503) 493-4703
              Primary Fax

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/04/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Full recollection of the complaint has been uploaded in supporting documents. I received a letter in the mail from Capital Property Management dated 7/27/23 claiming I owed them $1614.50 in fees post vacating their unit I rented from June 2022 to July 2023. Capital has used deceitful practices to solicit payment for unjust claims of damage to a rental unit that was not damaged to any degree and where the maintenance practices of repainting upon tenant turnover are standard. They provided me with an invoice that did not match the charges they were billing me and the invoice was dated after my bill was dated. Details on the business contracted to do the painting are few and far between and the company is not BBB accredited. The representative from Capital cited irrelevant portions of ******** City Code regarding security deposits (of which none was collected) to justify the charge and the lease agreement did not explicitly list paint in the unit as a change (whether authorized or not) nor as a damage. I am seeking full dismissal within 10 days of this ludicrous and arbitrary charge of $1,562.50 and for my account ledger balance for what is due to reflect only the $52 charge for removal of items left behind in the unit as it is the only justifiable charge on the ledger. Capital Property Management will make no attempt to send my account ledger with a balance of $1,614.50 to collections.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Gino M

            1 star

            09/16/2022

            From the get go they came in after my previous property manager would work with my schedule to address issues. They immediately started bullying me as a resident and would not meet me half way. They have lost my rent check and its very difficult to get any response from them. They were scheduled to do maintenance 9/16/2022 between 9-1 and they never came and I had to take off work. They never called or wouldnt return my calls. This company has poor management for the residents who are already struggling. They want to increase rent but they actually havent done anything to make things easier or do what they should do. As a customer, I feel like they have too many properties to have proper communication between their management team to properly serve as intended. I miss the prior property manager and the owner ********************* ** LLC should know how they bully and treat their customers.

            Local BBB

            BBB Great West + Pacific

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