Business ProfileforPlexus Worldwide LLC

In 2022 I contacted a Plexus salesperson to order the 3-day reset cleanse for my husband and I. Unbeknownst to me at the time, she added multiple additional and expensive products to my order and signed up both my husband and I as salespeople - without our consent. I returned the unwanted products but Plexus refused to refund the shipping and said I had to ask the salesperson to refund the cost of shipping. When I contacted her (the rep) about shipping she was annoyed and never reimbursed me. Fast forward to 2023 and Plexus charged my credit card $19.95 each again for my husband and I. I called Plexus and was told it was our annual membership fee (that we never agreed to). I had to dispute the charge through my credit card company because Plexus refused to refund it because it was in the past. It took multiple calls to finally get someone on the phone. We NEVER agreed to be sales members and had no knowledge of our enrollment. When I finally got through to someone at Plexus they said they would cancel our membership but I had to agree that I could never sign up as a sales rep again in my lifetime because I canceled it. Now in 2024 Plexus charges my credit card $19.95 again! This is beyond ridiculous and fraud by Plexus. A company is legally not allowed to charge your credit card without your knowledge or consent. Plexus has nothing to lose and everything to gain. Im sure many people dont even notice the charge on their credit card since they keep doing it. When I called Plexus, the rep said my husband was still enrolled. We didnt know he was still enrolled. She said she would email him a cancellation link but the email address she said they have on file for him was missing a letter and was incorrect. She said she couldnt change the email in their system but that she would email him. AGAIN, I reminded her the email they have is wrong and that he would not get the email she sends. She still wouldnt correct it but said he had to call to cancel. Ridiculous!!