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Business Profile

Shutters

Signature Shutters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shutters.

About

Important information

  • Additional Info:

    In July 2017, BBB investigated Signature Shutters' business practices. 
    BBB received an influx of complaints from consumers alleging that this business may: fail to ensure shutters fit appropriately; fail to provide services in a timely manner; repeatedly reschedule appointments; and fail to respond to customer inquiries. BBB interviewed one complainant who was able to provide more information.

    Research conducted found that the business was not required to be licensed in their industry. And that the business website on file was no longer active. When contacted by phone, a business representative was unable to provide a new web address. Additionally, BBB was unable to confirm the business' physical location. A virtual visit to the address on file revealed the business address at 3440 W. Lewis Ave Phoenix AZ 85009 was located in a manufacturer business complex; there were no indications the business was operating out of this location.

    BBB contacted Signature Shutters regarding these business practice concerns. The business did not respond to our letters of concern nor the majority of their complaints.  

     

About This Business

This company offers shutters, blinds and window coverings for sale.

Business Details

BBB File Opened:
7/3/2013
Business Started:
1/1/2012
Type of Entity:
Sole Proprietorship
Related Businesses:
Showcase Shutters
Business Management:
Mr. Kenneth Montoya, Owner

Additional Contact Information

Principal Contacts
Mr. Kenneth Montoya, Owner
Additional Phone Numbers
Other Phone: (602) 466-0115

Additional Information

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