Business ProfileforAdwerx, Inc.

Where to start? They put my card on an auto pay without my authorization after 11 of 12 payments on my contract. I am now working with my bank to block them after seeing other reviews of them charging after the contract was complete. One review on here shows they refunded 1 payment out of multiple they collected. My wife was diagnosed with breast cancer last year and I had told the rep that I was glad our campaign was coming to an end to be able to keep extra money in our accounts just in case the medical bills were high. The rep never said that I needed to hurry up to cancel our campaign with it having an auto renew for the same contract length that we were currently in. Unfortunately the original contract was a year and when I asked her about the auto-renew once it renewed I was told if I didn't pay it we would face collections and our credit would be hit with going against a contract. This was also coupled with months of multiple emails before our original year contract ending of us complaint that adwerx did not bring any clients or value to our company. We are now two years in with this worthless company equalling $32400. If you ask them why you haven't received 1 lead they will tell you that they are not a lead company but a brand recognition company. At $32400 in brand recognition your money is wasted if you don't receive calls. Next after being held captive by adwerx for an additional 12 months I have requested calls from their legal department with no response. The rep was fired after months into my current contract without a new rep calling me. They still cc *********** on my invoices even though they were fired. I only found out they were fired after emails asking to fix my account. My ads were messed up for months without any compensation to fix them. Literally nothing good to say about this company. Adwerx responds to every complaint on here to keep their rating of A+ on BBB which makes the A+ rating for this company a joke.

Hi ****,We are sorry that you feel that this issue is unresolved. We value our relationships and want our customers to have an unparalleled experience with our services. As part of our commitment to transparency, our contract terms and notification requirements are clearly stated in the master services agreement you signed and were provided to you at the time of purchase.As we explained today your contract has now ended and you are paid in full and will no longer be charged for services. We can be reached at ************ if you'd like to talk further. Thank you!