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Find a Location

One Hour Heating & Air Conditioning has 1 locations, listed below.

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    Business ProfileforOne Hour Heating & Air Conditioning

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    One Hour Heating & Air Conditioning is your source for prompt, courteous, reliable air conditioning and heating service. Offering air conditioning and heating maintenance, installation, repairs, and everything in between.

    Products & Services

    One Hour Heating & Air Conditioning offers heating and air conditioning repair, installation and service.

    Business Details

    Location of This Business
    3845 Atherton Rd Ste 4, Rocklin, CA 95765-3712
    BBB File Opened:
    8/15/2001
    Years in Business:
    23
    Business Started:
    3/1/2001
    Date of New Ownership:
    9/1/2014
    Business Incorporated:
    3/18/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 995565 for this business, issued by Contractor's State License Board

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov/

    Type of Entity:
    Corporation
    Contact Information

    Customer Contact

    • Lara Francecisco, Dispatcher
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/06/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I bout a mew heating and air unit brand new from one hour heating and air on February 22nd, 2017. I paid $10,955.00 in total, including extended warranty for parts and labor since I have a prepaid extended parts and labor warranty with one hour heating and air. On January 11th 2024 I called one hour heating and air for an emergency heating repair and was advise that the ********** location has gone out of buisness I then called around to the surrounding non local areas to have a repair done since my unit is covered under ************* hour referred me to another company. No other company can honor one hour heating and air parts and labor warranty. The cooperate office is still doing business. However, when i do reach out, im told i will get a call back, and i have received no return calls or messages at all. My dispute includes one hour heating and air honoring my warranty and reimbursement for the cost i have already had to pay.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James L

    1 star

    04/10/2024

    Bought a brand new heating and a/c unit with the extended warranty for over $16000 from them in August of 2022 a/c unit is not working called the number of the company they say they partnered with and they informed me that all the 1 hour customers are just referred to them not a partnership. What a scam guess I'm just sol now

    Local BBB

    BBB of Northeast California

    BBB Reports On

    BBB reports on known marketplace practices.

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