Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Geremia Pools has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforGeremia Pools

            Pool Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/21/1991

            Years in Business: 102

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Geremia Pools has served the construction and swimming pool needs of Sacramento since 1922. Geremia specializes in custom pools, remodels, and repairs, using in-house crews and factory trained technicians.

            Products & Services

            New pools, remodels, repairs, commercial service, geothermal technology, landscaping, portable spas, replastering, leak detection, concrete design and repair, backyard furniture, online store.

            Business Details

            BBB File Opened:
            1/22/1990
            Years in Business:
            102
            Business Started:
            1/1/1922
            Business Incorporated:
            1/29/1960
            Accredited Since:
            3/21/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            60
            Alternate Business Name
            • Geremia Pools, Inc.
            Business Management
            • Ms. Patty Roth, Service Manager
            • Katie Shelton, Manager of Operations
            Contact Information

            Principal

            • Katie Shelton, Manager of Operations
            Additional Contact Information

            Fax Numbers

            • (916) 914-7837
              Other Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/16/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            They did work on the swimming pool for an apartment building I own at *********************************************************************. It was for about $49,000, which I paid.It is a commercial pool and for the handrail over the steps in, I told them not to remove it, They did remove it, and replaced it with a handle that is attached to the bottom step. That prevents my Pool Sweep from cleaning the pool! I spoke with them for about a month to replace it with the normal, everyday, perfectly acceptable grab rail that is not attached to the bottom step, they refused! So, I bought a new acceptable stainless steel handle and will pay my handyman to install it. I just ordered the handrail from Amazon, $175.11. The handyman will install it next week, about $150
            Read More

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            James A

            1 star

            01/23/2024

            My elderly mother and I can't even get a call or email back from Geremia pools for dealing with pool cleaning services at her home. Ever since the new ownership the ability to get someone out to do the job they were hired and paid for has fallen into non-performance, repeated no shows, and maybe a few times they have shown, you can't see that any maintenance work has been done. At this point the pool is a mess and emails and phone messages do not work despite repeated attempts.No stars. No service - no stars but forced to put in one star. Avoid or work with a lawyer for your pool services in conjunction with this company who has fallen from high reputation to unreliable.

            Local BBB

            BBB of Northeast California

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.