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Find a Location

Service Champions Plumbing Heating & AC has 1 locations, listed below.

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    Business ProfileforService Champions Plumbing Heating & AC

    Air Conditioning Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.93/5stars

    Average of 29 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/9/2000

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers air conditioning and heating, maintenance, repairs and installations services. 

    Business Details

    Location of This Business
    3150 E Birch St, Brea, CA 92821-6250
    BBB File Opened:
    6/20/2013
    Years in Business:
    24
    Business Started:
    2/9/2000
    Business Incorporated:
    5/9/2019
    Accredited Since:
    5/9/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Service Champions LLC
    Related Businesses
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:30 PM
    T:
    8:00 AM - 6:30 PM
    W:
    8:00 AM - 6:30 PM
    Th:
    8:00 AM - 6:30 PM
    F:
    8:00 AM - 6:30 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Leland Anthony Smith, President
    • Mrs. Katey Clark-Becker, Customer Service
    • Ms. Katey Becker, Director of Marketing
    • Ms. Camilo Cisneros, Member
    • Ms. Sandra Leocadio, Member
    • Ms. Monique Malone, Senior Accountant
    • Mr. Paul Brents, Customer Service Specialist
    • Ms. Jennifer Aceves, Marketing Planning Manager
    • Mr. Shaun R Smith, Manager/Member
    • Ms. Sandra Ray, Customer Relations Supervisor
    Contact Information

    Principal

    • Mr. Leland Anthony Smith, President
    • Mr. Shaun R Smith, Manager/Member

    Customer Contact

    • Ms. Sandra Ray, Customer Relations Supervisor
    Additional Contact Information

    Fax Numbers

    • (714) 494-8078
      Primary Fax
    • (714) 637-1356
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    repeated malfunction issues with new lennox ac and heating unit consistently since time we purchases new last year. heating unit will stop generating heat abruptly, and will not turn on again for hours, even when weather is considerably cold. there answe is to keep inviting themselves over and keep sending technicians again and again for the same issues. they promised us a replacement unit by now, but it seems they went back on their word... so what, are we just going to have technicians in our home, constantly, and play the trouble shooting game?
    Read More

    Customer Reviews

    29 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lind R

    1 star

    11/20/2023

    They prey on the elderly. My 92 year Mother saying she needed a ***** plumbing work,,, thank goodness called a 2nd plumber the pipe in the small bathroom just need to replace pipe. DONT Let their friendly personality trick you. Do not trust what a say

    Service Champions Plumbing Heating & AC Response

    11/27/2023

    Thank you for taking the time to share your experience with us. We sincerely appreciate your conversation with our Operations Manager, ****, and the opportunity it provided to address your concerns.We deeply regret any inconvenience or misunderstanding that occurred regarding the plumbing work needed for your mother's home. Ensuring transparency and reliability in our services is of utmost importance to us. We're grateful for your feedback, as it helps us improve our processes and ensure that our customers receive accurate and trustworthy information.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

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