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          Find a Location

          Veros Credit LLC has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Veros Credit LLC

              2333 N Broadway Ste 440 Santa Ana, CA 92706-1658

              BBB Accredited Business
            • Veros Credit LLC

              PO Box 11914 Santa Ana, CA 92711-1914

              BBB Accredited Business
            • Veros Credit LLC

              6400 Laurel Canyon Blvd N Hollywood, CA 91606

            Business ProfileforVeros Credit LLC

            Consumer Finance Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.08/5stars

            Average of 50 Customer Reviews

            Customer Complaints

            118 complaints closed in last 3 years

            40 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/23/2015

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers auto financing services.

            Business Details

            This is a multi-location business.

            Find a Location

            Veros Credit LLC has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Veros Credit LLC

                2333 N Broadway Ste 440 Santa Ana, CA 92706-1658

                BBB Accredited Business
              • Veros Credit LLC

                PO Box 11914 Santa Ana, CA 92711-1914

                BBB Accredited Business
              • Veros Credit LLC

                6400 Laurel Canyon Blvd N Hollywood, CA 91606

              Years in Business:
              16
              Business Started:
              3/5/2008
              Business Incorporated:
              8/5/2010
              Accredited Since:
              12/23/2015
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Cyrus K Bozorgi, President
              • Mr. Bijan Bozorgi, Manager
              • Mr. Robert Tennant, Vice President
              • Ms. Briaan Lara, Manager
              • Ms. Adriana Gomez, Supervisor
              • Ms. Elisa Hernandez, Compliance Coordinator
              Contact Information

              Principal

              • Mr. Cyrus K Bozorgi, President
              • Mr. Robert Tennant, Vice President

              Customer Contact

              • Mr. Robert Tennant, Vice President
              • Ms. Adriana Gomez, Supervisor
              • Ms. Elisa Hernandez, Compliance Coordinator
              Additional Contact Information

              Fax Numbers

              • (714) 918-1808
                Primary Fax
              • (818) 392-3088
                Other Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              118 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/18/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              My payment is due every 5th of the month , however around the same time my card information was compromised for 600$ with fraud so I was waiting for my dispute center to resolve this issue. In the mean time I did make a payment for 131 today and I should be able to pay the remaining balance thats well Under $200 on 2-20-24. I am not more than 14 days late to be in reposession status please look into this thank you
              Read More

              Customer Reviews

              50 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tia L

              1 star

              03/06/2024

              I am writing to formally complain about the unacceptable behavior I have experienced from Veros Credit as a customer. Despite consistently making my payments, I have endured harassment and unprofessional treatment from their representatives, significantly affecting my satisfaction with their service.Firstly, I want to address the distressing incident where Veros Credit towed my vehicle just seven days after the due date. This action was not only unwarranted but also deeply troubling. It is important to note that this occurred immediately after Veros Credit became my new lienholder. The incident stemmed from a minor misunderstanding during a conversation with a female agent, who became upset when I politely corrected the pronunciation of my name. This reaction was disproportionate and does not align with the professionalism expected from a reputable company.Additionally, I have consistently utilized the pay later feature provided by Veros Credit to align my payments with my pay dates. For five months, I faithfully made my payments through this method without any issues. However, without warning or explanation, Veros Credit suddenly removed this feature from my account, disrupting my financial planning and causing unnecessary inconvenience.Furthermore, it is concerning that Veros Credit failed to provide me with a financing agreement upon assuming my lien from *************. This lack of transparency and communication is unacceptable and casts doubt on the integrity of the company's business practices.In conclusion, I feel compelled to warn others about the disrespectful and spiteful behavior exhibited by Veros Credit towards paying customers. Their rude and staunch approach to customer service is entirely unacceptable and erodes any trust or confidence one may have in their services. I urge others to exercise caution when dealing with this company to avoid similar mistreatment.Their response is to contact them, but they will be rude and dismissive. BEWARE!

              Veros Credit LLC Response

              03/07/2024

              We are sorry you had a less than pleasant experience with the servicing of your account. ********************** strives to provide excellent customer service when customers interact with our representatives. To better learn of your experience and appropriately address your concerns, please contact our *************************** and request to speak with our ********************** We look forward to hearing from you.

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

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