Business ProfileforGuitarZoom.com

I reached out to GuitarZoom multiple times to cancel Auto Renew, but I was ignored, and they charged me an auto renew fee of $299.00.I opened a case with PayPal and GuitarZoom told me they would refund my money within 24 hours if I would drop the PayPal dispute.I closed the dispute 4 days ago and have not heard back from them since. I have reached out multiple times but I have been ignored, Below is the refund offer the message from GuitarZoom. (Also attached)Message from Guitar Zoom:Then, finally, I took time to check your forwarded emails and realized you were responding to an email that the marketing team used in sending out promotional materials, you were responding to ******************** Although, I don't have access to this inbox, I acknowledge your claim and would like to ask that you cancel your PayPal dispute so we can proceed with the refund process accordingly. Please be aware that processing a chargeback through PayPal may extend the time it takes to receive your funds compared to a standard refund process. To expedite the resolution and ensure a smoother experience, we kindly request that you consider cancelling your PayPal dispute. Once this is done, please notify us promptly, and we will proceed with reversing your payment within *********************************************************** resolving this matter efficiently. We are committed to providing you with the best service and ensuring your satisfaction. Thank you for your cooperation and understanding. Warmest regards, *************, GuitarZoom Customer Support This email is a service from ***************** Delivered by ******* [************] Thank you.