105 Customer Reviews
Sort By
- Date
- Highest Rating
- Lowest Rating
Review from Jeffery O
5 stars03/01/2024
My loan officer ******* did an amazing job of navigating through the process of getting my reverse mortgage. She solved every issue in an efficient and very professional manner. She was absolutely tenacious in carrying the football across the field and into the end zone. Nice person, too. I would surely recommend **** to anyone looking to secure a reverse mortgage.Review from Joseph W
5 stars02/29/2024
***************************** and ********************* have both been professional and helpful, pleasant and great to work withReview from Lee B
5 stars02/24/2024
***** to ****, ***, and ****** for literally breaking the sound barrier to speed this through. Everyone was professional and super to work with. I interviewed three providers and decided to move forward with **** based on ****'s clearer picture of the situation, the timing estimates, and overall knowledge of his field. Deeper into the process, *** was instrumental in guiding us through the impenetrable thicket of ****-********* forms, but we survived! ****** rushed our first payment by courier which was an unexpected surprise. So our thanks to all involved for a generally smooth process.Review from Joyce S
5 stars02/17/2024
I selected All Reverse **** *** because of their stellar reputation. They exceeded my expectations. **** ,the senior loan officer provided excellent support in a very courteous, professional and caring manner which I really appreciated. *******, the loan processor, kept me fully advised and smoothed out some challenges in obtaining documents plus she was also caring which was so welcome. I am grateful for everything the employees of All Reverse Mtg did to make this such a good experience.Review from Christine G
5 stars11/06/2023
*********************** is the best, along with ******************************************. **** was there with me every step of the way. I wasn't convinced that a reverse mortgage was in my best interest, but with ****'s help explaining every aspect, I went ahead with it. I am very grateful that I did. This was the best experience I've had with mortgage lenders ever.
All Reverse Mortgage Inc Response
11/19/2023
Thank you for sharing your wonderful experience! It's fantastic to hear how *********************** and ****************************************** provided exceptional service and support throughout your journey and are grateful for the trust you placed in our team. If you have any more questions or need further assistance in the future, we're always here to help. Thank you for choosing All Reverse Mortgage!Review from Frans E
5 stars11/02/2023
I started the process with some knowledge and having heard a few bad things about Reverse Mortgages. Boy, was I wrong! The whole process was easier than advertised. My loan ******** ************************ advised, assisted, and kept me informed every step of the way. The application process, while appearing daunting, was less of an effort what I had spent on previous mortgages that I have received. When the approval process began, I was introduced to ********************* who guided me from beginning to closing. She was great. At each point in the approval stage, she would let me know what was going on, and she kept the process going flawlessly. I would not hesitate to recommend these two professionals and All Reverse Mortgage. **** to anyone who is looking at this type of mortgage program. They are the best!!All Reverse Mortgage Inc Response
11/19/2023
Thank you so much for taking the time to share your experience. Your recommendation is greatly appreciated, and we're proud to have professionals like **** and ******* on our team who exemplify our commitment to excellent service. If you ever need any more assistance or have questions in the future, remember we're always here to help. Thanks again for choosing All Reverse Mortgage!Review from Vincent P
5 stars11/02/2023
*********************** and his Team provided us with the very best representation throughout the process from pre application through post closing. I spent my career in residential mortgage lending and actually originated some of the very first reverse mortgages decades ago, and I can attest to the professional culture my Wife and I experienced here. Thanks again!All Reverse Mortgage Inc Response
11/19/2023
Thank you for sharing your experience and providing such a glowing review of *********************** and his team! It's particularly meaningful to hear such high praise from someone with your background in residential mortgage lending and experience with reverse mortgages from their inception. Your endorsement of the professionalism and quality of service you and your wife received speaks volumes. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you once again for choosing All Reverse!Review from MURRAY S
5 stars09/19/2023
The assistance I received from *********************** was exceptional. He promptly and accurately answered the numerous questions I had throughout the process. I always felt he was eager to assist. In a time when customer service often falls ******************** was a refreshing exception. I deeply appreciate his help.All Reverse Mortgage Inc Response
11/19/2023
Thank you for sharing your positive experience with ***********************! It's wonderful to hear that you received exceptional assistance throughout the process. We deeply appreciate your kind words and are thrilled to have **** as a part of our team. Your satisfaction is very important to us, and if you need any further assistance or have more questions, we're always here to help. Thank you for choosing All Reverse Mortgage!Review from Charles P
5 stars08/10/2023
************************************* Officer, did an outstanding job educating me about Reverse Mortgages, how they work, and the application process. ***, along with ******************************************, Processor, and their team made this a surprisingly very pleasant experience that was very effective and efficient.All Reverse Mortgage Inc Response
11/19/2023
Thank you for taking the time to provide feedback on your experience with *************************** and ******************************************. Your positive review is greatly appreciated, and it's feedback like yours that motivates us to maintain high standards in our service. If there's anything more we can do to assist you or if you have any further questions, please don't hesitate to reach out!Review from Patti P
5 stars07/18/2023
When I started looking at reverse mortgages, I initially chose a different company. They gave me bad advice which left me not feeling good about using their company. Also, their terms were not anywhere near as good as ****'s. When I checked with **** online and requested an estimate with only my name, address and email, I received the estimate in less than 24 hours from ********. He was with me every step of the way. My loan funded this past Tuesday and I am happy to recommend this company and in particular *****************************, to anyone looking for a reverse mortgage.All Reverse Mortgage Inc Response
11/19/2023
We're delighted to know that the terms offered by **** were more appealing and that ********** consistent support throughout the process was a key factor in your satisfaction. Your recommendation is highly valued, and we're proud to have professionals like ******** on our team who are dedicated to providing excellent service!
Customer Review Rating
4.98/5stars
Average of 105 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.