Customer ReviewsforUEI United Education Institute

I Graduated nearly a century ago and have been trying to get my transcripts for that long. Finally I paid again to get them recently in August 2023 and haven't gotten anything back. I have sent follow up emails nearly every week and left messages. It is Now November 2023. I haven't gotten a response from any of the emails or messages I have sent. They was really quick to respond to tell me I had to pay for them again but now nothing. I can't get anyone on the line and I have several Job opportunities that have come and go because your transcript is required. I am missing out on future opportunities because of their neglect and negligence. I don't owe any money or have other responsibilities to them. I just want my transcripts. That's all. This shouldn't be so hard to retrieve. It's been 3 months now. Over 4-6 weeks as they mentioned in the email and phone recordings. The least they can do is call me back or send a response to let me know what the deal is. I can't continue to be denied/turned down for positions because I have no transcripts to show. I don't want to have to proceed legally.

Due to the Family Educational Rights and Privacy Act (FERPA), we are unable to respond in detail regarding ************** claims. FERPA is a federal law that protects the privacy of student education records. As ************** posted her review to the Better Business Bureau (BBB) public page, we cannot respond in detail in this forum to protect ************** privacy regarding her situation. In general, graduates must be current with their repayment of tuition to be eligible to receive a copy of their diploma. Although a graduate with an unaddressed student account balance is not eligible to receive their diploma, the graduate may request an education verification to be sent to any potential employers. To request an education verification, ************** may contact: ********************************************** and submit the request to be sent to a specific employer. The Corporate Registrar is happy to provide any education verifications requested. Upon the receipt of ************** review, she was contacted and provided with assistance regarding the transcript and education verification requests. As ************** concerns have been resolved, we ask that the BBB remove this Customer Review.

I attended UEI for approximately a year and a half. I completed my schooling and my externship. I was even hired once I completed my 250 hours of externship. But the school refuses to give me my diploma because I still owe them money. I was told I had 10 years after employment to pay them off, but now that I'm unemployed, they continue to harass me on a daily for money. I can't get a new job without my credentials.

Due to the Family Educational Rights and Privacy Act (FERPA), we are unable to respond in detail regarding Ms. ********** claims. FERPA is a federal law that protects the privacy of student education records. As ********************** posted her review to the Better Business Bureau (BBB) public page, we cannot respond in detail in this forum to protect Ms. ********** privacy regarding her situation.In general, graduates must be current with their repayment of tuition to be eligible to receive a copy of their diploma. Although a graduate with an unaddressed student account balance is not eligible to receive their diploma, the graduate may request a transcript and/or education verification to be sent to any potential employers. To request an education verification or a transcript, ********************** may contact: ********************************************** and submit the request to be sent to a specific employer. The Corporate Registrar is happy to provide any education verifications requested.In regard to student account balances, prospective students are provided with their *************** prior to completing enrollment. Many students apply to receive federal student aid, which may have the standard ten-year repayment period. Additionally, students often apply for an institutional private loan to address the amount not covered by federal student aid loans and grants. The terms of the institutional private loan vary from that of the federal student aid loan. The institutional private loan requires monthly repayment during a students education and students also submit repayment on a monthly basis following their completion or withdrawal from the program. Therefore, if the student is not current with their private institutional loan, they are not eligible to obtain their documents until they have resolved their institutional private loan balance. If ********************** has questions regarding repayment obligations, she may contact the Schools Collections Team at **************.

I believe I have been discriminated against and taken advantage for financial aid. I keep calling asking how to unenroll but I am being told the only way is to just stop coming and be dropped after I was discriminated against by one of the teachers/staff. I enrolled feb 2022 and on march 8 decided I no longer wanted to attend because the instructor I felt was not giving me what I needed as far as learning. Come to find out I was being treated this way because she said I show up smelling like marijuana, mind you I show up participate and complete all assignments. Please get to know or meet and research your instructor first.

In her review, *************************** states that she has been discriminated against and taken advantage [of] for financial aid. Due to the Family Educational Rights and Privacy Act (FERPA), we are unable to respond with full details regarding the specifics of Ms. ****** claim. As Ms. ****** submitted her review to the Better Business Bureaus (BBBs) public page, we cannot respond in detail in this forum to protect Ms. ****** privacy regarding her situation. Therefore, we are providing a general informational response to add context to Ms. ****** claims.UEI College does not discriminate in its education programs and activities (which extends to employment and admission) on the basis of race, color, religion, national or ethnic origin, ***, sexual orientation, gender identity or status, marital, parental, familial, veteran or military service status, age, disability, or any other basis protected by federal, state or local law. At the time of enrollment, prospective students are provided with options for funding their education. If the student chooses to utilize Title IV funding, they must complete an application which is reviewed by the U.S. Federal ****************** and the students funding eligibility is determined. Determination of the amount of funding that a student is eligible to receive is not based upon a students age, gender or other personal characteristics. Instead, Financial Aid awards are based upon past earnings and strict adherence to guidelines provided by the U.S. Department of Education.Upon enrollment, each student is provided with access to the School Catalog, which contains information regarding the Schools Student Hotline and Grievance Policy. The Student Hotline is available to all students to assist with concerns and/or challenges that occur during a students educational experience. Students are also encouraged to bring all concerns directly to the Director of Education and/or the Campus President. To assist ************** directly regarding her concerns, we encourage her to contact the Student Hotline at **************.

I went back in 2018. UEI is a scam! My teacher *********************** was an unfit teacher who spent most of her time yelling at us. I spent $20,000 on my program and paid it all off. They still call me to this day asking me to pay back what I owe. For my externship my counselor sent me to a place and after a week the doctor did not want me to extern their anymore. I told my teacher and she thought it was my fault and started yelling at me over the phone. Every time I would call my counselor ******************************* she would put me on hold or ignore my calls. I would try to go to her office after class and she would be busy with other students. The main boss *************************** (the sister of ********....nepotism) treats the students like nicely until they miss school for emergencies or doctor's ************* They expect you to quit your current job in order to do school and externship. If you miss a day they call you down to the office and you meet with ****** and have to tell her why you were absent, sign a couple papers, and tell her you won't miss a day again. As long as your **** is in a seat they are getting paid. The company gets paid per student attendance. Even if you got in a car accident and limp all the way to your UEI Campus, they expect you to sit down and shut up. Unfortunately, I had trouble with my externship and they decided to not hire me. I quit my long term job in order to extern and was fresh out of luck. When I called my teacher **** for help she said she couldn't help me. Even when I went back to the UEI campus no one wanted to help me. They said they were busy with new students and to come again another day.UEI is a joke. They put on these holiday parties and honorary parties but it's a money scheme. If you want a real degree that can help you, then you are better off going to a community college and paying less.

********************************* submitted a complaint through the Better Business Bureau (BBB) on March 17, 2023. Upon receipt of the complaint, the School attempted to locate the students file in the Electronic Student Database (ESD). However, we could not find a student with this name and/or email address. Additionally, a corporate representative from the Schools Student Hotline reached out to ********************** on March 20, 2023 via email but did not receive a response. Additional emails were sent to ********************** on March 21 and March 22, 2023. At the time of this writing, we have not received a reply from **********************. The School takes all complaints seriously and would like to be able to address Ms. ********** claims, but we cannot research her claims without her participation in the process. The School requests that ********************** contact the Student Hotline at ************** so that we may verify her identity and assist with her concerns.

This school is not a good choice if you are serious about your education. I was looking for a accounting degree, their idea of accounting is a glorified receptionist job. Promises of one thing then once paperwork signed you get something completely different. I was already a registered tax preparer why would I want a receptionist job or intern for 8hrs with no pay for someone else when I was already self employed?Be smart and choose another school your just gonna owe for something not asked for.

In her review, ****************** states I was looking for an accounting degree, their idea of accounting is a glorified receptionist job. ****************** further states that she was already a registered tax preparer and therefore the program was not geared to her level of experience.Due to the Family Educational Rights and Privacy Act (FERPA), we are unable to respond with full details regarding the specifics of ******************** claim. As ****************** submitted her review to the Better Business Bureaus (BBBs) public page, we cannot respond in detail in this forum to protect ******************** privacy regarding her situation. Therefore, we are providing a general informational response to add context to ******************** claims.While ****************** contends that she desired an Accounting degree, it should be noted that the *********************** Program (***) ****************** refers to is a diploma program, not a degree program. The *** program was an eight-module program that typically was completed within 34 to 40 weeks and covers basic accounting principles, Excel and office administration/customer service. The purpose of this diploma program is to provide education for the graduate to obtain an entry level position within a business environment. By contrast, an Accounting degree program would run a minimum of two years for an Associate Degree, or four years for a Bachelor Degree. All prospective students are provided a School Catalog which lists the programs and the level of proficiency gained (diploma) upon graduation. The enrollment agreement also provided to the student at the time of enrollment clearly states the program and achievement level upon graduation. As such, it is the prospective students responsibility to ensure that they enroll into a program that best fits their educational and achievement level goals.

If you are considering attending this college. Please dont . From my personal experience their program is not as informative, efficient or help you obtain a career in the medical field. They will not assist you at all as they promise. They care about collecting their money and that is it. I spoke to their president ****** not helpful and could care less about my complaints. She was rude and lied about contacting me multiple times to offer me a job, when I asked what number they had on file she proceeded to say there was 31 calls made . Which I responded if they were recorded on my file I needed a copy of those records to this point I have not received any documentation. I was never contacted as they said , not once did I even received a notice at home. I could go into detail of how horrible my experience was. Paid out of pocket for this program for nothing . A complete scam!

Ms. ****** ****** previously submitted a complaint through the Better Business Bureau (BBB) on May 11, 2022. The School responded in detail on May 23, 2022, and included factual information obtained from documentation that was time and date stamped when the student attended the program over ten years ago, which addressed the issue raised here. Therefore, the information provided in our previous response is an accurate portrayal of what occurred at that time. Upon review of our previous response to ****************** claims, the BBB deemed our response appropriate and closed the complaint on May 29, 2022. Due to the Family Educational Rights and Privacy Act (FERPA), we are unable to respond in further detail regarding ****************** claims. FERPA is a federal law that protects the privacy of student education records. As **************** posted her review to the Better Business Bureau (BBB) public page, we cannot respond in detail in this forum to protect ****************** privacy regarding her situation. In lieu of a full response in this forum, we request that **************** please contact the Senior Campus ********** ****************** at ************** so that the School can answer any additional questions regarding her concerns.

This place is a scam. They harass people by constantly calling, trying to force you to join their school. They take your financial aid and still leave you in loads of debt. They are not following cdc orders when it comes to keeping everyone safe during this corona virus pandemic. No one wears mask and they don't practice social distancing.

We are unable to locate ************** file due to the limited information provided. ************** has a common name among students, and the campus and program information was not provided. In response to ************** claim regarding admission and financial aid funding, the School does not force prospective students to enroll into an educational program and/or apply for and accept financial student aid. The decision to apply for enrollment and/or financial aid funding is solely up to the prospective student. Prospective students must read and sign an enrollment agreement, to ensure their understanding of the terms of their enrollment before starting their education. Additionally, a student must apply for federal student aid and accept the terms of loan, including repayment responsibilities before funding is received. ************** further claims that School does not adhere to Center for Disease Control (CDC) standards. It should be noted that our organization has instituted strict guidelines in regards to the ******19 pandemic. Firstly, all employees are required to be fully vaccinated. Second, during the height of the pandemic our institutions required the wearing of masks, temperature checks upon entry, social distancing, hand sanitization stations and a staggered student schedule to limit the number of students on campus at one time. ************** require personal protective equipment (PPE) and all labs and classrooms are cleaned and sanitized after each class.In conclusion, we suggest ************** contact the Schools Answer Program to receive assistance regarding his claims. The Answer Program is available to all students to assist with concerns during a students educational experience. ************** may contact the Answer Program at **************.