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          Find a Location

          Ivan Smith Furniture Company, Inc. has 36 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Ivan Smith Furniture Company, Inc.

              5434 Technology Dr Shreveport, LA 71129-2682

            • Ivan Smith Furniture Company, Inc.

              505 W 70th St Shreveport, LA 71106-3036

            • Ivan Smith Furniture Company, Inc.

              8130 Jewella Ave Shreveport, LA 71108-5604

            • Ivan Smith Furniture Company, Inc.

              1149 Airline Dr Bossier City, LA 71112-3025

            • Ivan Smith Furniture Company, Inc.

              111 Plaza Dr Mansfield, LA 71052-3740

            Business ProfileIvan Smith Furniture Company, Inc.

            Furniture Stores
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5434 Technology Dr

            Shreveport, LA 71129-2682

            Get Directions
            Visit Website
            Email this Business

            Customer Reviews

            2.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 66

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company retails furniture,& home furnishings, factory direct. This company offers furniture and appliances.Their slogan is "Ivan Smith Furniture, saving you more on the look you want". This company offers furniture and appliances.Their slogan is "Ivan Smith Furniture, saving you more on the look you want".

            Business Details

            This is a multi-location business.

            Find a Location

            Ivan Smith Furniture Company, Inc. has 36 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Ivan Smith Furniture Company, Inc.

                5434 Technology Dr Shreveport, LA 71129-2682

              • Ivan Smith Furniture Company, Inc.

                505 W 70th St Shreveport, LA 71106-3036

              • Ivan Smith Furniture Company, Inc.

                8130 Jewella Ave Shreveport, LA 71108-5604

              • Ivan Smith Furniture Company, Inc.

                1149 Airline Dr Bossier City, LA 71112-3025

              • Ivan Smith Furniture Company, Inc.

                111 Plaza Dr Mansfield, LA 71052-3740

              Headquarters
              5434 Technology Dr, Shreveport, LA 71129-2682
              Email this Business
              BBB File Opened:
              1/1/1986
              Years in Business:
              66
              Business Started:
              1/1/1958
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Ivan Smith
              Contact Information

              Principal

              • Mr. Ivan Smith Jr., President

              Customer Contact

              • Mr. Ivan Smith Jr., President
              • Mr. Peyton Childs, Advertisement Mgr
              • Mr. Rick Terrell, Manager
              • Mr. Mike Pierce, Bossier Manager
              • Mr. Adam Sepulvado, Mansfield LA Manager
              • Mr. Tony Tingle, Store Manager
              • Mr. Mark Dale, Store Manager
              • Cary Nissan, Store Manager
              • Ms. Wanda Fentress, Store Manager
              • Mr. Gary Wells, Store Manager
              • Mrs. Marcie McIntyre, Billing
              • Mr. Scott Terrell, District Manager
              • Daniel Tripp, Manager
              • Mr. Mark Waters, Operations Manager
              Additional Contact Information

              Fax Numbers

              • (318) 688-0628
                Primary Fax
              • (318) 352-6392
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              18 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/20/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I bought a refrigerator from Ivan Smith in Winnfield La! It’s 2 years old and has a 5 year warranty. I have already had the filter system changed in it the first month I had it and now the compressor has went out around the 8th of February! The warranty company only has one person who can perform a seal system repair and between him and parts the earliest that they can repair the fridge is March 13. This is unacceptable for our family to be without a fridge for over a month due to repairs and I have a 5 year warranty and it cost me over $3000! I have been getting the run around from the warranty comp, the store in Winnfield and the headquarters in Shreveport each pointing the finger at each other!
              Read More
              Read 17 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bobbi R

              10/13/2023

              I bought a loveseat last year tried to work with them they did compensate a little after saying I bought low end and the padding in the arms are almost gone, the cushion seat covers a very thin they did come out and replace them the back frame has dropped I forgot to call and let them know my bad but when I spent $600 I expected it to last more than 6 months and that may be low end to them but some of us are not millionaires the warranty is up and the back frame being dropped it's a pain in my butt the seat covers are shredding again and from the beginning the arms were not correct and now it seems as if all the padding is gone cheap furniture for high prices I know I will not be buying anything from here again

              Ivan Smith Furniture Company, Inc. Response

              10/16/2023

              The comment left by the Customer is very puzzling.. The Loveseat was $499.99 and the Customer was given a $50.00 discount due to a Memorial Day promotion, which made the final price before tax and delivery; $449.99. The Customer was delivered 5-21-22. On 5-25-22 we received a call concerning the thickness in the padding on the RSF Arm of the Loveseat. A Service Tech went out to assess the Customer's concern, and shared with the Customer, that was a Manufacturer design. The piece was on the lower end of the scale regarding quality, but only to provide price variety for the Consumer. All characteristics of the Loveseat was present and visible at the time of purchase. There was a discussion with the Customer concerning an exchange and arrangements were made to do so, however the Customer changed her mind and opted for a "credit" which the Store Manager agreed and issued a credit totaling $100.00 in lieu of the exchange.
              Read 1 More Customer Review

              Local BBB

              BBB Serving Northeast and Central Louisiana and the Ark-La-Tex

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