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          One Hour Air Conditioning & Heating #213 has 1 locations, listed below.

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            Business ProfileforOne Hour Air Conditioning & Heating #213

            Air Conditioning Contractor

            At-a-glance

            Customer Reviews

            4.53/5stars

            Average of 17 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Air Conditioning Contractor

            Business Details

            BBB File Opened:
            6/12/2000
            Years in Business:
            27
            Business Started:
            12/26/1996
            Business Incorporated:
            2/1/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 201005707 for this business, issued by Palm Beach Tax Collector

            These agencies may include:

            Palm Beach Tax Collector

            PO Box 3715, 301 N. Oliver Ave, 3rd Flr

            West Palm Beach FL 33402

            (561) 355-2264

            https://www.co.palm-beach.fl.us

            Type of Entity:
            Corporation
            Alternate Business Name
            • Air Conditioning Experts, Inc.
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Mike Ramos, President/Owner
            Contact Information

            Principal

            • Mr. Mike Ramos, President/Owner

            Customer Contact

            • Mr. Mike Ramos, President/Owner
            Additional Contact Information

            Fax Numbers

            • (561) 282-6061
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/26/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            On 3/21/22 we contracted One Hour Heating and Air of ********************************************************************************** to diagnose our frozen AC unit. A tech was sent out who could not diagnose the unit. My wife was told we need a leak detection in the amount of $245. We agreed and paid for the leak detection, assuming this would be a full leak detection of the inside unit and outside unit. Upon arrival, the tech only inspected the inside unit citing that we had a leak in the evaporator coil and quoting us a price of $1370 to replace it. No further leak detection was done on the outside unit as he assumed he found the leak. The following day we called another AC company for a second opinion, as $1370 is quite a lot of money to spend. At this time, the technician from HYVAC reported there was no leak in the evaporator coil and the Freon levels did not seem to be dropping. Sometime on in early May the unit froze again. We called One Hour Ac on 5/10/22 to see to the frozen unit and we were then told again that our evaporator coil needed to be replaced. We agreed to the replaced and went 5 days without air. They arrived on 5/15/22 to replace the evaporator coil. Upon completion, we paid the $1370+ for the repair. However, the unit was the frozen again the same night. I called One Hour AC the next morning reporting the unit was frozen again. They sent the same tech out who reported that it was just a loose valve. I asked if he was positive and he said YES! Two nights later, it was frozen again. I knew this time, the tech was wrong. The same tech and an additional tech were dispatched to my home the next day at 5pm. This time, the other tech, ***, did a leak inspection of the outside unit, reporting a leak to my wife. They told her the unit in its entirety needed to be replaced and basically the $1370 we had just spent was a waste. My wife called the office to rectify the situation as we paid for a FULL leak detection not a PARTIAL leak detection. They would not credit! Going to the ****

            Customer Reviews

            17 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Anna D

            5 stars

            08/10/2023

            The tech was very professional and knowledgeable. I would highly recommend this company. Thank you

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

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