Business ProfileforAllied Roofing and Sheet Metal, Inc.

Allied Roofing and Sheet Metal Date of Transaction: March 20, 2015 (initial re-roof)Invoice: ****** Allied provided a re-roof of home including a flat roof section. Warranty provided the flat roof section was complete with a (10) year watertight warranty. Total cost of the job was $18,925.I contacted Allied on September 30, 2022, and left a voice message detailing a roof leak occurred on the flat portion of the roof with water intruding into the interior space (hallway and master bathroom). I completed the Online Warranty Claim and faxed a completed copy of Allieds Warranty Authorization Form as per instructions sent to my email by *****************************, ****************** Administrator of Allied Roofing.Visible damage includes water penetration into the living space of the home, wood rot of the exposed substrate material, and warping of the drip-edge. On October 5, 2022, I contacted Allied to follow through with the request for repair work as provided under the warranty. My call was forwarded to voice mail. I indicated the repairs needed to be made immediately due to the potential for additional water damage to occur from water intrusion. As of October 10, 2022, I have not received contact from Allied to inspect or repair the roof failure. I need Allied to inspect the damage and provide repair work to be covered under warranty to stop the leak as soon as possible.The Warranty Authorization Form required to be completed prior to an inspection obligates the claimant to a $275 fee if the issue is not covered under warranty. This fee was not contained in the original work contract and is excessive. . The fee is an incentive for Allied to deny coverage for work which they deem not covered by a warranty.