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Find a Location

Insight Tax Group, LLC has 1 locations, listed below.

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    Business ProfileforInsight Tax Group, LLC

    Tax Consultant
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.97/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/24/2019

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    601 21st St STE 300, Vero Beach, FL 32960-0860
    BBB File Opened:
    9/27/2012
    Years in Business:
    13
    Business Started:
    6/24/2011
    Business Incorporated:
    6/24/2011
    Accredited Since:
    10/24/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Ronald Gustafson
    • Ms. Brittaney Conley
    • Mr. Michael Trotman, Director of Finance
    Contact Information

    Principal

    • Mr. Ronald Gustafson

    Customer Contact

    • Mr. Ronald Gustafson
    • Ms. Brittaney Conley
    • Mr. Michael Trotman, Director of Finance
    Additional Contact Information

    Fax Numbers

    • (772) 266-0803
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

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    File a Complaint

    Customer Reviews

    36 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Allan W

    1 star

    09/04/2024

    I had multiple years of unfiled back taxes. I knew that I had to take action before the *** would put a lien on everything I own and my assets. I received a phone call by Insight Tax Group have no idea on how they got my name, phone number and initiated a conversation, and they were telling me that I was under, the eye of the *** and they would be putting on my assets and had only a little time before it would take action. I was already nervous and afraid of what might happen so I talked in depth with the company. I went out on a lamb after seeing that they were with the BBB and an A+ rating and decided to give them the opportunity to help me , the initial fee was $12,900 which I thought was very extreme seen 3 to 4 years of my back *** filings. I did not work at all. It was shortly after that that they requested even more money by the time I was done it was $18,000 , and all they did was file the taxes there was no resolve. There was no negotiation no fresh start no negotiation to lower the fines or penalties. It was shortly after they received the money and it cleared the bank that the communication was limited and a threat of breach of contract was verbalized to myself. The taxes were filed came back owing over $300,000 over ******* that was penalties and fines, there was actually only one person in the group that I spoke with that was actually very helpful. The leader of the group I will not name is in my eyes basically an extortionist he even attempted to get more money from me after the $18,000. Thats when his true colors came out, and he basically said that he was going to wash his hands of it and that was the last I ever heard from him. I would not recommend this group to anybody I would be very careful in the dealings with them even while I have a contract, every email the group does not care about the person. They only care about how much money theyre gonna make in their dealings that was very clear for me terrible company, bad morals, and work ethics.

    Insight Tax Group, LLC Response

    09/09/2024

    We had a great conversation with ************** on Friday, September 6th. ****************** issues are resolved, and we are continuing forward with representation on his behalf. 

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