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Find a Location

iAutoAgent LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • iAutoAgent LLC

      400 Chesterfield Ctr STE 400 Chesterfield, MO 63017-4800

      BBB Accredited Business

    Business ProfileforiAutoAgent LLC

    Auto Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/31/2016

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    A car buying and selling platform that favors the customer. 

    Business Details

    Location of This Business
    400 Chesterfield Ctr STE 400, Chesterfield, MO 63017-4800
    BBB File Opened:
    7/21/2015
    Years in Business:
    9
    Business Started:
    6/1/2014
    Business Started Locally:
    6/1/2014
    Business Incorporated:
    3/2/2015
    Accredited Since:
    3/31/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • iAuto Agent LLC
    Hours of Operation

    Primary

    M:
    10:00 AM - 6:00 PM
    T:
    10:00 AM - 6:00 PM
    W:
    10:00 AM - 6:00 PM
    Th:
    10:00 AM - 6:00 PM
    F:
    10:00 AM - 6:00 PM
    Sa:
    10:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Jay Grosman, CEO
    Contact Information

    Principal

    • Mr. Jay Grosman, CEO

    Customer Contact

    • Mr. Jay Grosman, CEO

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/09/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I test drove and inspected a potential vehicle at the Ballwin MO police station. ***** and the whole process was convent and couldn’t have been better. ****** was the sales representative who brokered the “deal” and things went as planned. I negotiated a set price and decided to purchase the car “as is”. I proceeded to procure and finalized my buying options ( final price, money down, financing, and pick up / delivery site and time. I went to a local credit union where I met ****, a delivery representative for “I-auto-agent” , and all paperwork and titling was completed without any irregularities. The car was delivered to the parking lot at ****** ***, by my choosing, with **** and another representative directly after leaving the credit union. The car was clean and everything seemed in order as they had just picked the vehicle up from the previous owners residence. Upon arriving home, I proceeded to go through the cars features and happily “show the whole family”. THEN THE UNTHINKABLE HAPPENED. Yes, the previous owner did NOT spray paint the car, steal the mats, remove the hub caps, or take everything that wasn’t bolted down from the car( books, manuals, etc.) What the previous owner did do was OMIT any service history, the key fobs, and removed the $600 wind deflector out of the trunk, and replaced it with an odd ball mini spare tire that they “FELT” was of similar value, according to ******. SERIOUSLY? I informed ****** of my displeasure with this irregular, clandestine action. They said the previous owner felt that THIS was a good deal and “gave” the wind screen away to a friend. REALLY? ****** informed me , I should have stated in written form my desires as to items to remain in the vehicle and maintained the previous owners anonymity. The manual describes how to install and usage of the windscreen. It also states in case of a flat to use the bottle of glue, as no spare is supplied. ****** suggested I forget the issue and move on. max
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stacy S

    5 stars

    10/18/2023

    This was a great way to shop for a work vehicle for our company. I saw the vehicle advertised, contacted iAutoAgent who set up a test drive for us and when we decided that was the van for us, ***** and the entire team made it a smooth transaction. It also helps that they price their vehicles to move!

    iAutoAgent LLC Response

    10/20/2023

    We appreciate your review! Glad we could help you find the van you wanted! Please refer friends we are happy to help!

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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