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          Overhead Door Company of St. Louis has 1 locations, listed below.

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            Business ProfileOverhead Door Company of St. Louis

            Garage Doors
            BBB accredited business

            Contact Information

            12046 Lackland Rd

            Saint Louis, MO 63146-4002

            Visit Website
            (314) 781-5200

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/23/1995

            Years in Business: 98

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Whether it’s for repair, replacement or installation, our focus is to provide your home with top quality products along with service you can count on. 

            Business Details

            Location of This Business
            12046 Lackland Rd, Saint Louis, MO 63146-4002
            BBB File Opened:
            2/23/1995
            Years in Business:
            98
            Business Started:
            1/1/1926
            Business Started Locally:
            1/1/1926
            Accredited Since:
            2/23/1995
            Type of Entity:
            Corporation
            Alternate Business Name
            • D H Pace
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Steve Pascuzzi, COO
            • Mr. Brian Nagy, Vice President of Operations
            • Mr. Joe Fisher, Senior Vice President
            Contact Information

            Principal

            • Mr. Joe Fisher, Senior Vice President
            Additional Contact Information

            Fax Numbers

            • (314) 781-0938
              Primary Fax
            • (314) 781-4371
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Had garage door and opener installed in October. The wrong window fixtures were installed on the door. I was told the right ones would be installed in 1-2 weeks. I have spoken to the install department multiple times and still nothing has been accomplished. Its going on 2 months at this point and has become ridiculous.
            Read More
            Read 7 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tracy R

            11/28/2023

            Other places charge 5 dollars for a pulley.. they charge ***** plus 43 dollars in labor, which is a ridiculous markup. Also, I was never told that I had to pay for the drivers gas, but I did. I dont know if they saw a female as an easy target, but I would not recommend this company at all. I also got a quote elsewhere and the bid was at least $1000 less a new door. Total rip off and when I called to talk to them, I was just shuffled around people until I talked to ***** on the phone and he said theres nothing he can do to help. Waste of time and most importantly, MONEY. I will definitely buy the door elsewhere. The non transparency in the tune up quote was enough to never come back.

            Overhead Door Company of St. Louis Response

            11/29/2023

            Upon scheduling service all customers are given the price of a service charge (which includes fuel sur-charge). Upon arrival and diagnosis, ************** gave the customer the option to repair the pulley and how much it was going to cost. We don't do any work until the customer signs off. This is a very standard repair and our fees are inline with the industry.
            Read 5 More Customer Reviews

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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