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          Find a Location

          Veterans Home Care LLC has 9 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Veterans Home Care LLC

              11975 Westline Industrial Dr Saint Louis, MO 63146-3203

              BBB Accredited Business

            • Veterans Home Care Of California

              3711 Long Beach Blvd Ste 708 Long Beach, CA 90807-3323

            • Veterans Home Care LLC

              14 Ridgedale Ave Ste 257 Cedar Knolls, NJ 07927-1116

              BBB Accredited Business

            • Veterans Home Care LLC

              2261 Brookhollow Plaza Dr Ste 303 Arlington, TX 76006-7431

            • Veterans Home Care LLC

              548 Market St San Francisco, CA 94104-5401

            Business ProfileVeterans Home Care LLC

            Home Care
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            11975 Westline Industrial Dr

            Saint Louis, MO 63146-3203

            Visit Website
            (314) 514-2444

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            4.63/5

            Average of 62 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/23/2008

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Veterans Home Care LLC offers in-home care for veterans and spouses and other senior services for all disabled adults.

             

            Products & Services

            548 Market Street offers home care to Veterans and surviving spouses of wartime.

            Business Details

            This is a multi-location business.

            Find a Location

            Veterans Home Care LLC has 9 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Veterans Home Care LLC

                11975 Westline Industrial Dr Saint Louis, MO 63146-3203

                BBB Accredited Business

              • Veterans Home Care Of California

                3711 Long Beach Blvd Ste 708 Long Beach, CA 90807-3323

              • Veterans Home Care LLC

                14 Ridgedale Ave Ste 257 Cedar Knolls, NJ 07927-1116

                BBB Accredited Business

              • Veterans Home Care LLC

                2261 Brookhollow Plaza Dr Ste 303 Arlington, TX 76006-7431

              • Veterans Home Care LLC

                548 Market St San Francisco, CA 94104-5401

              Headquarters
              11975 Westline Industrial Dr, Saint Louis, MO 63146-3203
              BBB File Opened:
              12/1/2004
              Years in Business:
              21
              Business Started:
              1/1/2003
              Business Started Locally:
              1/13/2003
              Business Incorporated:
              1/13/2003
              Accredited Since:
              6/23/2008
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • VetAssist, LLC
              • Veterans Home Care of CA
              • Veterans Home Care of NV
              • Veterans Home Care of NYJ
              • Veterans Home Care of TX
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Howard Laiderman, Chief Strategy Officer
              • Bonnie Laiderman, President & CEO
              • Mr. Larry Kay, President
              • Mr. Evan Kaltman, Managing Partner
              Contact Information

              Principal

              • Mr. Howard Laiderman, Chief Strategy Officer
              • Bonnie Laiderman, President & CEO

              Customer Contact

              • Mr. Howard Laiderman, Chief Strategy Officer
              Additional Contact Information

              Fax Numbers

              • (314) 514-2448
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/25/2023

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              My mon *************************** had been receiving ********** care through Veterans HomeCare(VetAsist) since August of 2022. A home health provider would submit their hours and would be paid through this company. This company would take the money that my mom received through the Veterans Administration for the Survivor Benefit that she qualifies for. On April 1, 2023, my mom went to live in Assisted Living. I notified the company of this fact in March as you can see by the attached emails. I informed them not to take any money out in April 2023 . This money will now go towards Assisted living. The money of $1313 was taken out in April see the attached document. As you can see by the attached emails I have been getting the runaround and have not received a refund for the money that was taken out of her account in April of 2023 against her wishes. I don't know what else to do. Please help facilitate a resolution.
              Read More
              Read 1 More Complaints

              Customer Reviews

              62 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              john S

              04/10/2024

              VetAssist has been wonderful! They were able to secure help for both my Dad, a WW2 vet, and now Mom. They have always been patient and understanding when I've gotten frustrated trying to understand the VA labyrinth, guiding me through every step.I don't think I could've made it through the proccess without their help!************
              Read 61 More Customer Reviews

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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