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Find a Location

Hi Fi Sound Connection has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hi Fi Sound Connection

      PO Box 1406 Nixa, MO 65714

    • Hi Fi Sound Connection

      402B W Mount Vernon St Ste 138 Nixa, MO 65714-7185

    Business ProfileforHi Fi Sound Connection

    Sound System
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Hi Fi Sound Connection has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hi Fi Sound Connection

        PO Box 1406 Nixa, MO 65714

      • Hi Fi Sound Connection

        402B W Mount Vernon St Ste 138 Nixa, MO 65714-7185

      Location of This Business
      PO Box 1406, Nixa, MO 65714
      BBB File Opened:
      3/12/2004
      Years in Business:
      23
      Business Started:
      2/7/2001
      Business Started Locally:
      2/7/2001
      Business Incorporated:
      5/1/2002
      Type of Entity:
      Corporation
      Alternate Business Name
      • Sound Connection, LLC
      Business Management
      • Chris Rush, CEO
      • James Davis, Manager
      Contact Information

      Principal

      • Chris Rush, CEO

      Customer Contact

      • James Davis, Manager
      Additional Contact Information

      Fax Numbers

      • (877) 690-0770
        Primary Fax

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/14/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      Sent my broken amp back. After much harassment. I got a call about shipping information, that was never provided. So today i get the amp back and it is the wrong one. I call and get an ****** named *****. After 30 min i ask for a supervisor. And after another 30 min i am here doing a complaint. At this point i need MY equipment returned. And i need to be compensated for the wasted time this ********** company keeps offering. I sent back a kicker 360.4 and got back a 1200.1 .. I think this company should be fined. *********
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kenneth P

      1 star

      02/29/2024

      I diligently reviewed their order page to find speakers designed to fit my 2002 ****** Frontier. The wiring harness was guaranteed to fit this truck. After receiving the speakers, obviously the wiring harness would not connect to the harness in the vehicle. After contacting the company, this was their response. "We've got in touch with the manufacturer, and it seems that this setup should be compatible with your vehicle unless you have a premium sound system installed. To determine if your vehicle has a premium sound system, please check if there is a Rockford Fosgate logo in the console storage compartment below the radio. If you find the logo, it indicates that your vehicle is equipped with a premium sound system from the factory.The only feasible way for this to work is by either utilizing your old speaker harness or considering an alternative method by using the old harness tip or replacing the new tip from the harness line you purchased. If these options don't suit your needs, please let us know, and we'll arrange for a return so you can send the product back."I can assure you that the stereo system in the truck was not a "premium" sound system. I ordered this so that I didn't have to use an alternative method as they described.Bottom line, I will return the speakers and I will be required to pay the shipping costs to return them AND a $10 restocking fee on $50 speaker system.I would not do business with Hi Fi Sound Connection! I would give zero Stars if I could.

      Local BBB

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