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Business ProfileforFunseekers Inc
Current Alerts For This Business
Better Business Bureau is advising consumers to use caution when considering doing business with Castaways Vacation Club/Funseekers. BBB has received a pattern of consumer complaints alleging company is attempting to collect annual fees from consumers from several years ago, company is claiming they have contacted consumers regarding this debt, but consumers have not received any correspondence, failure to cancel memberships when consumer originally requested cancellation, failure to contact consumers and poor customer service.
On February 22, 2021, BBB issued a press release for Castaways Vacation Club. The link to the release is provided: https://www.bbb.org/article/news-releases/23786-bbb-warning-consumers-say-castaways-vacation-club-seeking-money-after-years-of-inactivity-on-accounts
On March 24, 2023, BBB issued a press release for the various travel clubs associated with this business. The link to the release is provided: https://www.bbb.org/article/news-releases/28456-bbb-st-louis-update-complaints-reporting-false-billing-scare-tactics-against-litchfield-based-travel-companies-continue
On July 28 2021, BBB issued a press release on Funseekers. The link to this release is provided:
Additional business information
The principles of Funseekers, William Bailey, and his wife, Christy Spensberger, have been the subject of a class action lawsuit, numerous state and government actions, and hundreds of complaints from consumers over the past two decades who alleged fraud and deception in the sale of travel club memberships by the businesses with which they have been associated and for which BBB maintains separate BBB Business Profiles.
To view the BBB Business Profile for Bailey & Associates, click this link: https://www.bbb.org/us/il/litchfield/profile/travel-club/bailey-associates-0734-110111171
To view the BBB Business Profile for Corporate Consulting Services, click this link: https://www.bbb.org/us/il/litchfield/profile/travel-agency/corporate-consulting-services-0734-1000037450
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 421 N State St., Litchfield, IL 62056
- BBB File Opened:
- 9/1/2002
- Years in Business:
- 21
- Business Started:
- 9/1/2002
- Business Started Locally:
- 9/1/2002
- Alternate Business Name
- The Travel Company
- Phoenix Vacations
- Funtasia Vacations
- Business Management
- Adrian Miller, Director
- Additional Contact Information
Fax Numbers
- (217) 324-6499Primary Fax
Phone Numbers
- (217) 324-6400Other Phone
- (866) 390-2217Other Phone
- (217) 324-6499
Customer Complaints
123 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
see Attached document
***** **** ** *** *** **** * *** *** ********* ********
*****************************************************
To Whom it May Concern:
I received Travel Center's letter dated 8/21/23 to inform me that my account with *** Land Travel ("Sea Land"") continues to be in serious arrears. Since my first telephone response on 9/28/20 to *** ****** initial collection request, and my numerous telephone responses since then to numerous subsequent collection letters have fallen on deaf ears, I have decided to repeat my responses and position. this time in writing.
I don't owe *** Land anything, not for annual membership dues or otherwise. I consider our Membership Application contract dated 1/13/09 null and void as *** Land never provided written notice at least 30 days prior to annual payment date, never provided annual invoices, and never provided updated directories and membership cards as required by such contract. Also, 1 received *** land"s first undated collection letter on 9/24/20 (ten years later), long after the Statute of Limitations had run out in Texas and Illinois.
On numerous occasions, I requested copies of all annual notices and all annual invoices which *** land alleges they mailed to me timely, but which I never received. For whatever reasons, they refused to provide me with such copies. I also offered to pay *** Land $100 in cash just to make this matter ·'go away·· which *** Land rejected. I understand the current balance *** Land alleges I owe is about $4,000 which represents thirteen years worth of dues.
Cease and desist harassing me by continuing to seek collection of this bogus debt. I have no intentions of paying it. I will not participate in this shakedown.
A-
****** D. *******
Customer Reviews
5 Customer Reviews
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Most Recent Customer Review
Lisa P
09/15/2022
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