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Business Profile

Appliance Repair

5 Star Appliance Repair LLC

Reviews

Customer Review Ratings

4.59/5 stars

Average of 37 Customer Reviews

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Review Details

  • Review fromRichard K

    Date: 04/10/2025

    5 stars

    Richard K

    Date: 04/10/2025

    same day appointment on time arrival knowledgeable and efficient in diagnostics affable and approachable in quoting service in and out of repair in less than 30 minutes washing clothes, now!

    5 Star Appliance Repair LLC

    Date: 04/14/2025

    Hello *******, Thank you for the fantastic review! Were so glad we could get to you the same day and make the whole process quick, efficient, and hassle-free. Its great to hear your washer is already back to workand were always here if you need us again! Best, ******** 5 Star Appliance Repair
  • Review fromReb M

    Date: 04/04/2025

    5 stars

    Reb M

    Date: 04/04/2025

    Got an appointment the day after I called. Tech was on time & called 30 minutes away. Very thorough & tidy. Communicated throughout the process.

    5 Star Appliance Repair LLC

    Date: 04/14/2025

    Hello Reb, Thank you for the great review! Were glad we could get you scheduled quickly and that everythingfrom communication to the repair itselfwent smoothly. Its always our goal to be prompt, thorough, and respectful of your space. We appreciate your support and are here anytime you need us! Best, ******** 5 Star Appliance Repair
  • Review fromJustin Y

    Date: 02/21/2025

    5 stars

    Justin Y

    Date: 02/21/2025

    Highly recommend! Having an appliance break down on you is never fun, especially when that appliance is barely a year old. The 5 Star Appliance Repair team made dealing with the inconvenience a piece of cake. It was so easy to schedule an appointment -- I scheduled on a Sunday night for a Tuesday morning appointment. The service technician Khusan was fast, transparent, and super knowledgable. He diagnosed and repaired our built-in microwave quickly and expertly. Thank you 5-Star Appliance Repair!

    5 Star Appliance Repair LLC

    Date: 02/25/2025

    Hello ******,Thank you for your thoughtful review! We understand how frustrating it can be when an almost-new appliance stops working, and were glad we could make the repair process as seamless as possible for you. ****** will be pleased to know that his expertise and transparency made a difference. We truly appreciate your recommendation and are always here whenever you need ******* regards,******** 5 Star Appliance Repair
  • Review fromAhmad A

    Date: 01/17/2025

    5 stars

    Ahmad A

    Date: 01/17/2025

    5 Star appliance repair delivered a professional service. The technician was very knowledgeable and courteous. It took 3 hours from making the service call to completing the job

    5 Star Appliance Repair LLC

    Date: 01/24/2025

    Hello Ahmad,Thank you for your fantastic review! Were delighted to hear that you were impressed with our professional service and that the technicians knowledge and courtesy stood out. Completing the job so quickly is always our goal. Your satisfaction means a lot to us, and were here whenever you need assistance again!Best regards,******** 5 Star Appliance Repair
  • Review fromCarol D

    Date: 01/06/2025

    5 stars

    Carol D

    Date: 01/06/2025

    Excellent service, knowledgeable, on time, polite and fixed the problem.

    5 Star Appliance Repair LLC

    Date: 01/10/2025

    Thank you for your kind review! Were so pleased to hear that you received excellent service and that our team was knowledgeable, punctual, and polite while resolving the issue. Your satisfaction means the world to us, and were always here whenever you need us again!Best regards,******** 5 Star Appliance Repair
  • Review fromCruz C

    Date: 12/22/2024

    5 stars

    Cruz C

    Date: 12/22/2024

    This business does outstanding work and are always available when needed. They are always prepared when showing up. For any appliance issues, call them.

    5 Star Appliance Repair LLC

    Date: 01/10/2025

    Thank you for your fantastic review! Were so glad to hear that youve consistently experienced outstanding service and reliability with us. Being prepared and available when needed is what we strive for, and your kind words mean a lot. Were here whenever you need us for any appliance issues!Best regards,******** 5 Star Appliance Repair
  • Review fromYolanda C

    Date: 10/22/2024

    5 stars

    Yolanda C

    Date: 10/22/2024

    Great tech did job in record time??Very courteous and kept us informed about what he was doing.

    5 Star Appliance Repair LLC

    Date: 10/23/2024

    Hi *******,Thank you for the fantastic 5-star review! Were so happy to hear that our technician completed the job quickly and kept you informed throughout the process. We always strive to provide courteous and efficient service. If you ever need any help in the future, dont hesitate to reach out!Best regards,******** 5 Star Appliance Repair
  • Review fromGene W

    Date: 09/25/2024

    5 stars

    Gene W

    Date: 09/25/2024

    Will definitely recommend this company to others. Timely appointment and service. Professional interaction and quick diagnosis of the problem and repair.

    5 Star Appliance Repair LLC

    Date: 10/04/2024

    Hi ****,Thank you for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with our timely service and professional interaction. Its great to know we were able to quickly diagnose and repair the issue. Your recommendation means a lot to us, and we're always here if you need anything in the future!Best regards, ********
  • Review fromPhyllis D

    Date: 08/20/2024

    5 stars

    Phyllis D

    Date: 08/20/2024

    This company and *******, the service guy I always request, are both excellent. I have an 8+ year old ** refrigerator that I am trying to keep going until next year!There are 2 gaskets that keep air out of the bottom freezer drawer and both had ice build up and no longer work.So, ******* ordered them and will let me know when they come in. He will then come, install them and hoping that will take of the problem!I will never call any other appliance repair.Also, never buy an ** appliance.

    5 Star Appliance Repair LLC

    Date: 08/21/2024

    Hi *******,Thank you for your wonderful review! Were so pleased to hear that youve had an excellent experience with both our company and *******. We understand the importance of keeping your refrigerator going, and we're glad to assist in any way we can. Well be sure to let you know as soon as the gaskets arrive so that ******* can get them installed for you. Your trust in our services means a lot, and were here whenever you need us.Best regards, ********
  • Review fromRuth A. S

    Date: 08/09/2024

    5 stars

    Ruth A. S

    Date: 08/09/2024

    Fast and friendly same day service. 2nd call for us.

    5 Star Appliance Repair LLC

    Date: 08/11/2024

    Hi ****,Thank you for your kind review! We're thrilled to have provided you with fast and friendly same-day service once again. Your continued trust in us means a lot. If you ever need help in the future, don't hesitate to reach out.Best regards, ********

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