7 Customer Reviews
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Review from Ben S
1 star02/22/2024
Wife bought me a $99 Topps series 1 for vday. ups damaged boc, i filed claim ups paid claim to d&a. d&a demeanded i ship damaged box back to they can recoup some of the money, that ups doesnt pay full amount. ups covers $100 even if you do not declare value. d&a refused to send me the invoice of what ups paid and after some back and forth banned my wifes account and just refunded her in full. buyers beware of them knowing selling damaged hobby packs trying to get paid 3 times. my wife paid them, followed by ups, then they admitted they would try to recoup the money. no way to know if packs are damaged withoutt opening them.
Dave and Adam's Card World LLC Response
03/01/2024
I want to assure you we would not sell any packs we know to be damaged, however, we still require damaged products back for other purposes. *** pays out all claims to the company who shipped, partly because *** is not reimbursing the full amount of the damaged product. This allows the shipper to offer to reconcile with the customer in our case offer a full refund in exchange for the damaged product.Review from Robert S
1 star05/12/2023
Spent $1200 on the VIP box, got a $300 auto out of it.. Scam, waste of money. Do not purchase this product. In fact I looked it up and the PURCHASED IT ON EBAY! If I spend $1200 I at least except a 50% return or better, it's robbery!Review from Jason
1 star04/15/2023
0/5 Spent $1800 and got maybe $150 in return cards. Stay away. Scam web site.Customer Response
04/17/2023
Hi ***** Firstly we apologize for your inconvenience/distress/problems created by our price error that was on our product. The wrong sign on an item is not false advertising.We have not done any advertisement of that product online or in a newsletter. We take great care to ensure that important matters such as this are properly managed/processed/implemented, although we were unable to sell that merchandise to you at that price as marked we did offer the customer 20% off of the correct price which was $399.99. In light of this, we have decided to offer you a $50.00 gift card that you can use at our store, which we hope will be acceptable to you , and hope also that this will provide for continuing our relationship as one of our customers.Customer Response
04/17/2023
Please take a look at there comment. $50 Gift Card. Wow. I spent $1800, got maybe $150 in what they call Hit Parade. Come on Dave and Adams. I would expect you to say. So sorry I stand behind my product. Would you like a refund? Again ScammersDave and Adam's Card World LLC Response
04/19/2023
Hi ***** It looks like you had purchased some of the Hit Parade products . Hit Parade is the 3x winner of the Industry Summit's Repack Brand of the Year in 2020, 2021 & 2022! They have a team of 30+ full time employees that buy, build and manufacture real sealed Sports Card, Memorabilia, Comic, Sneaker, Toy & Entertainment products that are loaded with valuable and unique hits in every series. With only 50 or 100 boxes per series, Hit Parade gives you the best chance to get monster hits! Nobody has more HITS than Hit Parade!. When you purchased your items you knew you were taking a chance to get one of the big hits. It looks like you ordered from us on three separate occasions from us and new what you were trying to take a chance on getting one of those big hits.Review from Sam K
5 stars01/16/2023
Wow! Dave & Adam's Card World’s customer service is amazing!!! I had a package delivered that looked like someone had jumped on it. I called, and the representative was very kind & talked me through the steps of what I needed to do. The email reps were equally amazing. Bright side Dave & Adams, and Upper Deck packaged the cards so well that nothing was damaged but a tin, and I feel like that’s was handled better than I could have hoped. I have already submitted a new order. Kudos to the whole Customer Service Team! Thank you!Dave and Adam's Card World LLC Response
01/18/2023
Thank you so much Sam for sharing your positive experience working with us! We pride ourselves on timely communications, professionalism, and customer service. Thank you for choosing Dave & Adam's and we hope to here from you again.Review from Austin H
5 stars03/16/2022
I have been shopping with Dave and adams card world for years, I’ve always had a great experience and they have competitive price which are usually the best on the market. Keep up the great work #1 card shop around!Dave and Adam's Card World LLC Response
04/05/2022
Dave & Adam's thanks you for your kind words Austin. We appreciate your business and look forward for you to visit us again . ThanksReview from Corey H
1 star03/15/2022
This company is inconsiderate and heartless. We had a house fire last year and lost our entire collection. My 11 year old tried to buy cards from here and we were told my account was “banned”. Banning an 11 year old from your company is not a good look. I tried to ask why and nobody from the company will answer my calls or emails. Poor customer service as you can see by the other reviews.Review from Shawn S
1 star08/13/2021
I used a BIN on a comic and they called and stated it had been sold. Then the same comic appeared three weeks later with a $75 increase. I called and asked and was told I was wrong it was a different comic. I said the CGC serial number is the same. They hung up on me. Avoid. Scammers and liars.Dave and Adam's Card World LLC Response
09/09/2021
This customer was told that the comic that he wanted to buy was unavailable for sale at that time he wanted to purchase it. We at Dave and Adam's take pride in our customer service and wouldn't handle a situation like this customer has stated.
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