Business ProfileforStratford Career Institute

I wouldn't recommend anyone go to Stratford career institute. I decided to cancel my courses just becuase I knew they weren't accredited and I didn't want to spend almost $600 for a course I probably wouldn't be able to use in the real world. So I called today and this woman answers the phone with this heavy accent. She doesn't say anything but immediately asked for my student number, name, and address. And then says how can I help you. It's early and I do have a stuttering problem. So I tell her I want to cancel. But I can't get the words out so I tell her I want to cancel my materials with Stratford career. She feels the need to correct me and in a nonchalant and irritated voice says you want to cancel your materials or the course?! It made me angry because you KNOW what I'm trying to say. And if you cancel the materials obviously there's no need to attend the school without the materials for the course you're taking. An argument ensued and she hung up on me. Upon calling back I once again got the same woman with the heavy accent and gave her the same info. Student number, name and adress. And I said I wanted to cancel the COURSES, I stressed. She muttered something and I had to ask her 3 times what she said and fhen she said my courses would be canceled as requested. I did thank you and hung up. If this is how you treat people then I may as well stay disabled. I was trying to enhance my life. If I was still suffering from depression they'd have ruined that for me. Some of thee courses at Stratford are in the $1000s of dollars. You need to get accredited and learn some good customer service. If I could give Stratford a zero I would. Never again! Let see if she actually cancels. I'm pretty sure I'm going to have trouble with billing after this.