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          Excelsior College has 1 locations, listed below.

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            Business ProfileExcelsior College

            College and University

            Contact Information

            7 Columbia Cir

            Albany, NY 12203-5156

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            Customer Reviews

            1/5

            Average of 4 Customer Reviews

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            Customer Complaints

            9 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            NR
            This business is not BBB Accredited
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            Years in Business: 53

            Customer Reviews are not used in the calculation of BBB Rating

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            Overview

            According to Excelsior College, they are a non-traditional college offering undergraduate college-level degrees. Students receive course credit through an independent study program combining college courses, exams, industry training, and special assessment.

            Business Details

            Location of This Business
            7 Columbia Cir, Albany, NY 12203-5156
            Email this Business
            BBB File Opened:
            1/1/1992
            Years in Business:
            53
            Business Started:
            1/1/1971
            Alternate Business Name
            • Regents College
            • Usny Regents College
            Business Management
            • Mr. James Baldwin, President
            • Mr. James Lettko, COO
            Contact Information

            Principal

            • Mr. James Baldwin, President

            Customer Contact

            • Mr. James Baldwin, President
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/25/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I canceled a course because, the codes for the class for expensive which do not associate with edifying anyone in clinicals practice but only served to feature the course . Doing theory quiz lets do not help in clinicals with practicals skills in any capacity nor does any nursing program give theory in clinicals to make it twice the price. I canceled the course after midnight on 11/8 this school never sent me a confirmation. They often do not send you immediate confirmation. But later sent me an email on 11/9 stating that it was a confirmation at 1108 pm . Which I didn’t canceled that day nor would I be canceling a course while I was driving home: I contacted them and they said it was their policy at 16 days and I pay the full amount. Theory policy does not entail any such information. I asked them to show me where the policy states this . They only sent me a message then I send me the message and have never responded to me.I canceled this course after emailing Woltzers which code cost $300 each. After messaging them they told me I had to pay $300 each to complete assignment for each codes which is around $1500. If a school can send an immediate withdrawn cancellation what makes it okay for the date they send the confirmation when they do at a later date to say you canceled this day.unscrupulous .
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            Read 8 More Complaints

            Customer Reviews

            4 Customer Reviews

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            Most Recent Customer Review

            Janet G

            10/06/2023

            Completed their online LPN-RN Bridge program in 2019. Tested out of every subject with no formal instruction. During CPNE (09/2019) the instructor stated that if the students want to be important and be like us, lets show them what its like. Instructor failed ime during the simulated setting and provided no reason why she failed me. Requested a response but never received one and I was dropped from the program for no reason and they now state my time had ran out and I was not allowed to take the CPNE again without going thru the same classes I had already taken and passed. I thin later discover that several complains have been filed against Excelsior regarding the nursing program and how they appear to fail students on purpose to just to have them go thru the process again to make more money. This information is easy to find via the internet also. I feel as if i was discriminated against with all the time and effort that I have put into the program and my 29 yrs of experience as a LPN and to be told that I would not be provided a graduation date on my official transcript. This was all I was seeking in order to advance my career/These things need to be exposed and the Federal government needs to get involved as this is an insult to the medical profession for those trying to advance their careers. *
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            Local BBB

            BBB of Upstate New York

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