Business ProfileforDunn Tire, LLC

The technician told me I had an easy flat repair when I asked for air to be put into my tire, so I scheduled an appointment to have the work done. At the appointment, the manager upon inspection told me my tread was very worn (I had just passed an inspection). Once my tire was off, the manager told me that my tire could not be patched or saved. He also told me that I needed to buy four tires due to driving an all wheel drive vehicle. I told him I was not buying four tires, as the technician told me I had a quick flat repair. Dunn tire put the spare tire on my car, as the manager told me to do a flat repair it was against the law. The manager also wanted to know who the technician was who diagnosed my car. After paying $10.99 to have my spare tire put on at Dunn Tire I left, and had a second opinion done at ***** Tire in Auburn, NY. The manager at ***** said my tire was an easy flat repair, and for $26.99 they repaired my tire. Dunn Tire in Auburn, NY has shady management. It’s ridiculous the way the manager tried to take advantage of me.

*******- very sorry for any confusion caused during this visit. I would like to have our Regional Manager look into this for you and follow up with you. Could you please send your contact information to *****************************