Business ProfileforNetrition Inc.

I order on March 27, 2024 #********** I received my package to see that the protein shake had spilled all over the box (see attached pics) and I was unable to remove the mac and cheese from the bottom of the box because the shake had dried and hardened.   I contacted customer service through the chat and I had a choice to do a store credit or refund. I picked store credit because I want those items again. The next day I got the email with the code for the store credit but it was for less than $9, the shipping alone is at least $10. I was credited only for one bottle out of the 4-pack of protein shakes and the mac and cheese. When I contacted customer service they told me I should be happy with what I got because the shipper is not being held accountable and your company is taking out the cost of the damaged items. And I should order the items again and just apply the credit. So let's do some math: The protein Shake $10.69 Mac and cheese  $5.49 Shipping $9.99 Total Cost $26.17 Credit $8.16 Paying $18.01 For something that wasn't my fault and paid for, something isn't right here.