Business ProfileforTint Shop Hawaii

Hi, my names *************************************. I went to tint shop Hawaii on Wednesday July 5th 2023.Location *********************************** Hawaii, I went the owner ***** told me it would cost $20 for 20 min, to remove the tint off my car. He began telling me that there is "glue" residue that he would have to scrape off and it would take more time and threw out $160 total, which is an outrageous markup to the quote given over text and false advertising. I pled with him "if it takes less time please consider reducing the price" as I would have to pick my car up 4 hours later and couldn't hold him accountable for how long it actually took to remove the tint. I dropped my car off at 12:30 and at 2:30 he texted me saying it was done If he went by his $20 for 20 min rule it should have only been $120... when I went to pick my car up I asked how long it took. And he couldn't even give me an answer. Not only do I feel as if Kanai is dishonest. His workers left my windows looking horrible with streak marks on the inside of all of my windows. I brought my car back and he had such a bad excuse to why my windows were left with residue "we were going to wash the car but it would've taken two more hours, also we don't like to wash cars when you know there are leaves by your hood" Also his business Hours says he closes at 9pm, but he told me in person when I dropped my car off that he closed at 3:30. Not only did I l feeling as if I was taking advantage of, but his mission as a business "Here at Tint Shop Kakaako, our mission is to always provide quality service at an affordable price" is far from the truth. Please make this right as he is contributing to money laundering by taking my payment to a personal Venmo account. Please take time out of you day to look at his yelp reviews for yourself. he replied to my yelp review with outrageous accusations of me being " entitled" and that I had dog hair in my car? This comment from a business owner is honestly embarrassing.Alexandria