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            Business ProfileMothers Lounge, LLC

            Baby Accessories

            Current Alerts For This Business

            Alert:

            BBB has recently received complaints concerning mailed gift card advertisements from Mother's Lounge LLC's different online businesses. These complaints are currently pending as BBB is waiting for the business’ response.

            BBB has released a warning about Mother's Lounge LLC, the full text of which can be read here: https://www.bbb.org/article/news-releases/20867-bbb-alert-watch-out-for-gift-cards-from-jenny-b

            Contact Information

            363 W Industrial Dr

            Pleasant Grove, UT 84062-2646

            Visit Website
            (844) 611-0606

            Customer Reviews

            4.8/5

            Average of 561 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            This company manufactures pregnancy, breastfeeding and infant care products.

            Business Details

            Location of This Business
            363 W Industrial Dr, Pleasant Grove, UT 84062-2646
            BBB File Opened:
            4/9/2009
            Years in Business:
            19
            Business Started:
            2/9/2005
            Business Started Locally:
            2/9/2005
            Business Incorporated:
            2/9/2005
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Seven Baby
            • Custom Snappies
            • Pitter Patter
            • Hooded Towels, LLC
            • Custom Pacifiers, LLC
            • www.uddercovers.com
            • Mojofit, LLC
            • Baby Leggings, LLC
            • Nursing Pillow, LLC
            • Belly Button Bands, LLC
            • Breast Pads, LLC
            • Ruffle Buns, LLC
            • Thoughtful Gift Cards
            • Canopy Couture
            • Hot Slings
            • Babsy Books
            • Eskimo Kids
            • Pregnancy Pillow
            • Little Wanderers
            • Milk Bands, LLC
            • Udder Covers, LLC
            • UdderCovers.com
            • Seven Baby Slings, LLC
            • Carseat Canopy, LLC
            • Seven Everyday Slings
            Business Management
            • Mrs. Jenny Pierce, Owner
            • Mr. Kaleb Pierce, Owner
            • Ms. Jen Young, Company Contact
            • Mr. Benjamin T Pierce, Member
            Contact Information

            Principal

            • Mrs. Jenny Pierce, Owner
            • Ms. Jen Young, Company Contact

            Customer Contact

            • Ms. Aubri Brevard
            Additional Contact Information

            Fax Numbers

            • (801) 766-8441
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/21/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I received a packet of coupons and gift cards from the Similac Rewards program, which seems legitimate. However, when I started to use the pile of gift cards, which are apparently from different companies, they basically all go to "businesses" run by the same people. The charge on the first website shows on my credit card as this business - Mother's Lounge. Although the cards do technically work, it's definitely a marketing scam, as the shipping prices are outrageous and many of the same products are listed on multiple sites. There's no way to place an order without paying at least ~$15-20 in shipping. The most obvious one that convinced me fully was canopycouture.com, which has products from babyleggings.com, hoodedtowels.com, uddercovers.com, and probably more. Full list of websites below. I'm also skeptical that I'll receive the product I ordered, though they did send a confirmation email for the order. canopycouture.com hoodedtowels.com uddercovers.com customsnappies.com custompacifiers.com sevenbaby.com rufflebuns.com babyleggings.com nursingpillow.com littlewanderers.com
            Read More
            Read 5 More Complaints

            Customer Reviews

            561 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Gregory S

            04/11/2024

            Scummy Practice: Get a bunch of gift cards from their affiliated stores. See a couple items that would be good to have and would drop the price to around $10-$35. Think what a good deal this is awesome. Get to check out and the cheapest (basic shipping) is $22. Who charges $22 for basic shipping, especially when you are based in the US shipping to the US. The coupons are just a ploy to get you to cart and think "I saved money so this is fine" and buy. Its a scummy movie trying to get people to spend large amounts of money on things they can buy on Amazon for cheaper while paying no shipping. If you buy something good on you but this is a disgusting business practice.

            Mothers Lounge, LLC Response

            04/18/2024

            Hi *******- Thank you for sharing feedback. We apologize for any inconvenience youve experienced. Our gift cards give the recipient the ability to redeem the value on the card for goods from the site. The gift card does state that it is not redeemable for cash, or valid towards shipping fees, or cannot be used in conjunction with any other offer. We offer a few shipping methods to try and meet a variety of budgets and needs. Most of our customers are using a promotional offer to receive a free product and only paying shipping. Feel free to contact us at ************** if we can assist with any further questions or concerns.
            Read 560 More Customer Reviews

            Local BBB

            BBB Mountain West

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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