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Find a Location

Treasury Vault, LLC has 1 locations, listed below.

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    Business ProfileforTreasury Vault, LLC

    Coin Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.85/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/13/2012

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4161 N Thanksgiving Way Ste 308, Lehi, UT 84043-4064
    BBB File Opened:
    12/21/2011
    Years in Business:
    12
    Business Started:
    7/7/2011
    Business Started Locally:
    7/7/2011
    Business Incorporated:
    7/7/2011
    Accredited Since:
    8/13/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Kylie Cannon, Office Manager
    Contact Information

    Principal

    • Kylie Cannon, Office Manager

    Customer Contact

    • Kylie Cannon, Office Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/07/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Treasury Vault LLC, **************************************************************************** Received an order (# ******) for the purchase of foreign currency (**** *************** Dong) with their sale price totaling $1,177.66, which I charged to my **** debit card (cash transfer) on 05 Feb 2023. The company report 07 Feb 2023 that the physical goods have NOT been, and WILL NOT, be shipped for receipt by me.The $1,177.66 was allegedly transferred from the institution on 06 Feb 2023. Today is 07 Feb 2023. I have cancelled the transaction pursuant to 72 hour "right-of-recission" and am well within that prescribed time period, in accordance with ************************ and Consumer Protection Act law and regulations. The company refused to cancel the transaction and refused to send me the goods, saying they demanded my social security number and a copy of my driver's license - which, if provided by me, would allow them to commit fraudulent withdrawals from my checking account - which I do not authorize and to which I will not allow them access. The company quoted the "Patriot Act" as their "KYC" compliance requirement. If the transaction has been cancelled by me within the time period prescribed by law, then there is NO NEED to "know your client" because I am not their "client" now, nor have I ever been their "client." Treasury Vault LLC has persisted in their demand for this personal banking information, which if they are a legitimate company, should have been approved by the company PRIOR TO acceptance of funds. I hereby demand that the order be cancelled, and the funds reversed (refunded) immediately. Final Warning. Next contact is with the Treasury *********** ************** fraud division with cross-jurisdiction in criminal fraud events, the **** the *************************** ************************, and the Attorney General of the ****************. Thank you for your assistance in this matter.
    Read More

    Customer Reviews

    13 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    gb b

    1 star

    04/19/2024

    do NOT order from this company ,,, they never sent the order to the po, a substantial order and told me to do the research as to what happened,,,, i make have to take legal action against them

    Local BBB

    BBB Mountain West

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