Business ProfileforTrugolf, Inc.

I purchased a golf simulator from TruGolf. TruGolf requested that I sign a contract, which included the following provisions regarding installation. -- Space Planning, Delivery, and Installation 3.1. Upon receipt...TruGolf’s Design Department will reach out to discuss the space planning, installation, and delivery process. Within these efforts, a Pre-Installation package... will be sent to ensure proper points of contact to support Space Planning efforts identify and develop space preparation plans, and coordinate shipping & installation. 3.3. If Customer provides assistance or technicians for the TruGolf installer to utilize... during installation process, they must be covered by the Customer’s insurance... The Company shall have no liability...for any delay in delivery or installation caused by Customer’s failure to comply [with preinstallation requirements]. 3.5. The installation quote on the Order is an estimate based on the simulator model and...reasonable installation effort... If more time is required to complete the installation solely due to the space not being ready for installation, Customer will be charged... 4.1. Basic system training will be provided by the Company immediately following the completion of installation. TruGolf claims it is not responsible for installation, and has offered a variety of differing arguments. One, the signed sections above are only meant to apply to "full simulator installs." Although offered and signed, TruGolf did not intend for them to apply here. Two, no line-item for installation was included in the attached invoice, therefore TruGolf is not obligated to provide installation (see 3.5). Three, because only I signed TruGolf's offer, the terms were only binding on me and not TruGolf. Four, TruGolf counsel provided that TruGolf only agrees to "discuss the installation process," and not to provide that service (see 3.1). TruGolf also never "discuss[ed] installation." They did not even provide a shipping information.