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          LifeSpan Fitness has 1 locations, listed below.

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            Business ProfileLifeSpan Fitness

            Exercise Machines

            Additional business information

            Additional Info:
            This company offers manufactured and market cardiovascular fitness equipment and health accessories.
            See all additional business information

            Contact Information

            785 W 1700 S Ste 1

            Salt Lake City, UT 84104-1752

            Visit Website
            (801) 973-9993

            Customer Reviews

            1.44/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            44 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            785 W 1700 S Ste 1, Salt Lake City, UT 84104-1752
            BBB File Opened:
            6/14/2005
            Years in Business:
            29
            Business Started:
            6/1/1994
            Business Started Locally:
            6/1/1994
            Business Incorporated:
            6/18/2013
            Type of Entity:
            Corporation
            Alternate Business Name
            • PCE Fitness
            • Interactive Health Partner
            • LifeSpan
            • Park City Entertainment, Inc.
            Business Management
            • Jackie Wu, CEO
            • Mr. Mingshi Chu, Chief Operations Officer
            • Troy K Walker, Registered Agent
            • Hsuan-Cheng Wang, Director
            • Denny (Shu-Yao Wu) Wu, Director
            • Huimin Jackie Wu, President
            Contact Information

            Principal

            • Jackie Wu, CEO
            • Mr. Mingshi Chu, Chief Operations Officer
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            44 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/25/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased a treadmill from this company around May 2023 - they sent me the incorrect treadmill. I contacted them and they arranged pickup for the incorrect treadmill and promised delivery of the correct one. Delivery for the correct one was under different circumstances than the first - the first one was taken to my door (this is a huge treadmill), the 2nd delivery wanted me to walk down the street to pick up the treadmill which I refused as it is a safety concern. I contacted the company again and they agreed to a refund, with the THREAT of a possible restocking fee. The restocking fee was never defined and CONSIDERING this is their own fault it felt absurd but I was willing to pay just be done with it. Unfortunately, they have continued to charge me monthly amounting to over $1k in charges over 7 months. Bad business practice, no accountability. Ridiculous to charge a customer for a mistake they themselves have made and I will sing to the skies for the rest of my life telling people not to use this service.
            Read More
            Read 43 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mi G

            02/23/2024

            This company has poor service and removes negative reviews from the site. I purchased the treadmill desk combo TR1200 Omnidesk on 10/26/23 and as of 1/31/24 having issues which require replacement of parts to operate the desk. After multiple emails and a call, tech support is no more than someone emailing you a copy paste from the trouble shooting guide you already have. As of today, there's no clear timing of when Ill have parts or ************* the hub fails, the desk is inoperable. There is no manual default or alternative to adjust it. App and other features dont work as expected and paint on the desk has also randomly started chipping. Overall just a very bad experience and quality for the amount of money spent.
            Read 8 More Customer Reviews

            Local BBB

            BBB Mountain West

            More Info on Local BBB

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