Business ProfileforKen Garff

January 13, 2024 bought a 2018 Nissan Kicks, 79,433 miles, for $15,000. On January 17, 2024, took car back to dealer. Car was making a strange sound and thump under driver's floor board. Received a loaner car. 15 days later car was ready. 02/01/2024. Drove car 17 days. Feb. 19,2024 took car back to dealer, extrema amount of fluid was leaking. Cause of leak was the axel bearing had excessive play causing the passenger side axel to slip out of the transmission. March 10, 2024, drove my 90 yr.old mother home approximately 100 mile. My husband who is disabled went also. On our way back, 37 miles into our drive home, on the 10 freeway, in the center lane, we lost all power to the Nissan kicks. Before rolling to a stop, I managed to get over to the inside emergency lane. This was the most frightening experience we both had ever been in. My husband and I. We sat there with no emergency flashers, no power in car at all, way after dark until the tow truck from AAA arrived. Paid $763 To have car towed to Yorba Linda CA. Paid another $ 100, 2 days later, to tow car to Stadium Nissan. No loaner car was given this time, being the only bread winner, I had trouble getting to work. I walked to and from work a couple of times, the rest of the days I relied on co workers. I'm 60 years old, work 5 miles away, and work at 530 am until 2 pm. Milage on the Nissan Kicks was now at 79,953 . No one could tell the problem with the car. Arturo ,advisor, finally had told me that Nissan had to send someone from the main headquarters to inspect the car. I had asked for loaner Arturo said no because if they can't fix it Nissan would have to " eat " the bill. I called corporate spoke to Maria. On 3/10 Gill called used car manager. He said "We want to put you in a new car". To me and Maria, That meant trade for a car . However Gill and Mr.R******** pushed me into a corner, knowing I desperately needed something , I now have 2018 Sentra, on 4/01 car broke down.