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Find a Location

Treo Community Management, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTreo Community Management, Inc.

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/10/2013

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Treo Community Management, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8180 S 700 E Ste 120, Sandy, UT 84070-0568
      BBB File Opened:
      8/18/2010
      Years in Business:
      19
      Business Started:
      6/10/2004
      Business Started Locally:
      6/10/2004
      Business Incorporated:
      3/4/2003
      Accredited Since:
      5/10/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Kati Riding, Vice President
      Contact Information

      Principal

      • Ms. Kati Riding, Vice President

      Customer Contact

      • Ms. Kati Riding, Vice President

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/02/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Our basement keeps flooding. We pay them $183/mo to maintain our property. They were informed about the flooding. Their solution was to throw down a few sandbags around the window well. Of course, that didn't work. We flooded again. We tried to call to let them know its flooding. The representative didn't have time to take my call. So, I sent an email. Then tried their emergency line; It went to voicemail. It's been hours since my original call with no contact. I'll update with the actual time they actually bother with returning any call/email/voicemail.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jessica H

      1 star

      09/25/2023

      I am a 57 year old resident of a Treo managed community. I have enjoyed living here. It's quiet and safe, I love my neighbors. The lawns and shrubbery are well maintained and in the winter, the snow is plowed so that I can get my old SUV in and out of the community. The trees are sprayed and trimmed every year. The president of our board is a wonderful man, a veteran, who volunteers his time to manage the dog waste sites and to actually pick up after people who don't pick up after their dogs. It's not perfect for everyone, but it's been a great fit for me. However, on 8/19, I stepped on the rebar window well grate to pick up a dog toy that fell there when I threw it back towards my porch. The grate collapsed under me, I fell seven feet resulting in a spinal fracture that required surgery the next day to fuse five vertebra. I spent my first night back home after about a month of recovery and I saw the rusted window well grate, still there.I haven't spoken to anyone at Treo about my accident. I don't really know what to say. The president of the board was in fact just across the street when this happened. He was the first on the scene to ask if I needed 911, and yelled at one of the neighbors to call when I said yes. I don't know if an incident report was filed. The window well grate remains unsecured, the parts preventing falls long ago rusted. The neighbor who called the police showed another neighbor the fall prevention gizmos attached to his window well and grate that would have prevented my fall. They have lived in this community since it was built. Since **** is responsible for maintenance of all external aspects of our community, and they do a good job with the rest of the things, why not the window well grates? It's a legal matter now. I guess I just wanted to share my experience with the community so that other community members don't have a similar one, or worse.

      Treo Community Management, Inc. Response

      09/27/2023

      Hello *******, 

      My empathy goes out to you. However, the *** does NOT maintain the window well covers. Those are part of the unit and therefore the unit owner responsibility as per the CC&R's. It is unfortunate you didn't reach out to us before you engaged an attorney as we could've explained this all to you. We currently have sent the letter your attorney prepared to the insurance company. However, we are not certain they will approve to cover the med payments as the window ***** are not considered common area. Should you have any additional questions, please reach out to the ***'s legal counsel, ********************* at ***** and ******* ************. 

       

       

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