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          True Leaf Market has 1 locations, listed below.

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            Business ProfileTrue Leaf Market

            Bulbs
            BBB accredited business

            Contact Information

            175 W 2700 S

            Salt Lake Cty, UT 84115-3086

            Visit Website
            (801) 491-8700

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            Customer Reviews

            4.32/5

            Average of 28 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/16/2014

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Products & Services

            Company offers indoor growing kits and sprouting and gardening seeds.

            Business Details

            Location of This Business
            175 W 2700 S, Salt Lake Cty, UT 84115-3086
            BBB File Opened:
            12/5/2006
            Years in Business:
            38
            Business Started:
            5/13/1985
            Business Started Locally:
            5/13/1985
            Business Incorporated:
            5/13/1985
            Accredited Since:
            4/16/2014
            Type of Entity:
            Corporation
            Alternate Business Name
            • True Leaf, LLC
            • True Leaf
            Business Management
            • Mr. Robert M Baumann, Jr., Owner
            • Ms. Kathleen Jones, President
            • Mr. Parker Garlitz, Vice President
            Contact Information

            Principal

            • Mr. Robert M Baumann, Jr., Owner
            • Mr. Parker Garlitz, Vice President

            Customer Contact

            • Mr. Parker Garlitz, Vice President
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/17/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I paid $16 extra on my seed order for priority shipping to meet the needs of a client. The parcel took two days to leave their facility, then I found that they used a USPS Ground Advantage label instead, basically stealing my $16 and leaving me waiting longer for seeds. I should have known something was weird when I saw how high their shipping charges are for low weights of seeds. I run an online retail business and rates from USPS do not reflect what True Leaf is charging for labels. I tried contacting them via the chat portal on their website, but nobody is available outside of regular business hours. Then I tried emailing their support email listed on the website, and received a reply that their mailbox is full and the email could not be sent. I’m wondering if I just got scammed for my shipping payment at this point, as I can’t seem to get in touch with the business.
            Read More
            Read 2 More Complaints

            Customer Reviews

            28 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joseph G

            04/01/2024

            Great company. I had an issue with an item and their response and resolution was perfect. They definitely stand behind their products and reputation.

            True Leaf Market Response

            04/02/2024

            We are so grateful for your business. Thank you.
            Read 27 More Customer Reviews

            Local BBB

            BBB Mountain West

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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